Velotric Tempo Review Canada (2026): Light, the Law and Who It Fits

Zeus on a gravel country road in a Playcut.ai rendering made from Velotric's own photograph of the Tempo High-Step.

By Milad Ghobadibeygvand, BScN (Western University, 2014) · Published 10 November 2026

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What is the Velotric Tempo like to ride?

Light and easy, by the accounts of the people who rode it. Electric Bike Report weighed its Large High-Step at 42 lb (19.1 kg), and ElectricBikeReview weighed 41.8 lb complete and 36.6 lb with the 5.2 lb battery out. ElectricBikeReview's tester called it easy to lift and easy to take up a flight of stairs, and found it works with nearly any bike rack you already have.

There is no suspension. Electric Bike Report notes that, like most similar models, the Tempo does not include one, yet found that the Tempo felt remarkably comfortable, crediting the soft saddle, the grips and the 700 × 42c tires. Electrek's tester described a bike that rides like a bicycle first, with smooth acceleration and predictable handling.

The Tempo Mid-Step in Sunset Tangerine: Velotric's own product photograph, from our listing. Tap or click to enlarge.

Pedal, and it climbs. ElectricBikeReview took it up gradients exceeding 20% in pedal assist, adding "To be fair, that was with pedal assist, not throttle only.", and says that on milder hills, on the throttle only, "it handled the day-to-day inclines most towns throw at you just fine". On Electric Bike Report's test hill it averaged 14 km/h (8.7 mph) on the throttle in 3:29, and 21.1 km/h (13.1 mph) in Boost with pedalling in 2:18.

Electric Bike Report says "it is uncommon for a bike of this style to have a throttle", and found that "By default, the throttle engages with moderate strength, accelerating relatively gradually but steadily up to 20 mph" (32 km/h). It works in Velotric's Class 2 setting only, and Electrek's biggest complaint is Velotric's decision to disable the throttle entirely in Class 3 mode. Electrek also found the left-side thumb throttle had a noticeable amount of vertical wiggle.

You choose how the assist feels. Velotric calls it SensorSwap: torque mode answers how hard you push, and cadence mode gives steady help once the pedals turn. Pulse Mode goes further, raising or lowering assist to hold your heart rate in a zone you pick, using the armband in the box or a compatible smartwatch.

The complaints are short. Electric Bike Report found the Tempo's power pack was creaky under hard pedaling and asks Velotric to add vibration damping; ElectricBikeReview heard a consistent creaking sound that went away when it backed off, on a pre-production test bike, and says it does not know whether production bikes do it. Electric Bike Report found the display has a slight learning curve, and it stopped in an average 22 ft 0 in (6.7 m) on Shimano's hydraulic brakes.

Electric Bike Report, ElectricBikeReview and Electrek each carry an affiliate disclosure, so we report what each tester observed, the complaints included, and leave their verdicts to them.

Who is the Velotric Tempo for, and where can you ride it?

It suits a rider who wants an e-bike that looks and rides like a bicycle: city commuting, bike paths, smooth gravel and fitness rides, with a bike you can carry up a flight of stairs or lift onto a car rack. As it ships, rated 350 W and set to 32 km/h, it sits inside the power and speed lines the provincial e-bike rules draw, so it can ride where your province and city allow e-bikes, with the conditions in the law table below.

It does not suit everyone. From 6′0″ up the count falls below our 8-in-10 bar (56 in 100 riders reach the saddle formula at 6′0″, 34 at 6′1″), there is no suspension for rough trails, the 374 Wh battery is small for long throttle-only days, and Velotric's 150 kg load figure, read cautiously, leaves about 131 kg for rider and gear. For cargo or a passenger, a different bike is the better buy. Velotric itself calls the Mid-Step "ideal for a wider range of riders, including women and older users", and the High-Step "designed for riders who prefer a more responsive and sporty riding experience".

The Mid-Step is also rare. Our US sister store, RedTail eBikes, found: "Across all 219 bikes we list, exactly one declares a mid-step frame." That bike is the Tempo. Our guide to e-bikes for women matches more bikes by height.

Which Velotric Tempo frame and size fits you?

Choose by height, then by frame. In a count of 6,068 measured adults using RedTail eBikes' fit method, the saddle reaches the fit formula's height for at least 8 in 10 riders up to 5′5″ on the Mid-Step Regular, 5′7″ on the High-Step Regular, 5′9″ on the Mid-Step Large and 5′10″ on the High-Step Large. The count starts at 4′11″, the shortest height with at least 30 measured riders.

At least 8 in 10 is our stated bar. "Reaches" means the saddle can be set to that height: low enough for shorter riders, high enough for taller ones. The formula's height is 109% of inseam. Velotric's windows: Mid-Step Regular 4′10″ to 5′5″, Mid-Step Large 5′3″ to 5′11″, High-Step Regular 4′11″ to 5′8″, High-Step Large 5′6″ to 6′4″.

The tall end is where the count and Velotric part ways. Velotric sells the High-Step Large to 6′4″, but its highest saddle setting is 1,060 mm, and in our count it reaches the formula for 56 in 100 riders at 6′0″, 34 at 6′1″ and 0 of the 35 measured at 6′4″. The same happens a size down: the Mid-Step Large drops to 72 in 100 at 5′10″ and 49 at 5′11″, inside Velotric's window for it.

The Tempo High-Step in Lightning Silver: Velotric's own product photograph, from our listing. Tap or click to enlarge.

Stepping over is the other choice. Velotric prints a 521 mm stand-over on the Mid-Step Regular and 705 mm and 724 mm on the two High-Steps. For the Mid-Step Large, Velotric Canada's drawing prints 724 mm and its US table 578 mm; its drawings use one outline for both Mid-Step sizes, so the drawing cannot settle which is right. Call us before you count on either.

Both feet flat at a stop is rarer than a good saddle height. At the lowest saddle, 50 in 100 riders at 5′2″ can put both feet down on the Mid-Step Regular, and 59 in 100 at 5′6″ on the Mid-Step Large. The 350 mm seat post and a quick-release clamp make the saddle easy to drop when you need a foot down sooner.

Mid-Step: the count by height

Riders of 100 at each height, men and women together, ANSUR II, in our count with RedTail's fit code. Saddle: Regular 750 to 980 mm, Large 800 to 1,030 mm (Velotric). 109% of inseam is the classic pedalling height.

High-Step: the count by height

As above. Saddle: Regular 780 to 1,010 mm, Large 830 to 1,060 mm (Velotric). Printed to 6′4″, the tallest height with at least 30 measured riders (35); Velotric lists the High-Step Large to 6′4″.

The geometry behind the count comes from measurement. Velotric prints no bottom-bracket height or seat angle, so we measured them on its own drawings, scaled by the printed total length: each drawing reproduces three printed dimensions within 3.5%. Changing the seat angle to our second measurement, or the bracket by 10 mm, moves the 5′11″ High-Step Large figure between 68 and 87 in 100, and leaves every taller height under the bar.

A lower saddle moves these counts more than the geometry does: at 106% of inseam, the High-Step Large's saddle reaches that height for 87 in 100 riders at 6′0″, 70 at 6′1″ and 6 at 6′4″. For 109%, the median 6′1″ rider in our count needs the saddle about 1,074 mm from the ground, against the 1,060 mm top setting Velotric prints.

How far does the Velotric Tempo go on one charge?

In our model, an 80 kg rider on the throttle alone gets about 55 km at 20 km/h, 41 km at 25 km/h and 27 km at Velotric Canada's 32 km/h default, on flat pavement at 25 °C. With 75 W from your legs, the model gives about 71 km at 25 km/h, and the testers who pedalled in Eco went much further.

Flat pavement, 80 kg rider, 19.1 kg bike, 25 °C, no wind, the full 374 Wh, in our run of RedTail's model. Velotric publishes no reserve, so the last column keeps 25%, RedTail's rule when a maker gives none. Where pedalling alone holds the speed, the motor adds nothing in the model.

Measured rides fit the same picture. Electric Bike Report, riding its default Class 2 setting in torque mode, covered 36 km (22.1 miles) in Boost and 117 km (72.4 miles) in Eco, and Electrek puts real range at 30 to 40 miles (50 to 65 km) as long as you do not rely entirely on the throttle.

ElectricBikeReview, with a 190 lb (86 kg) rider on a city bike path with normal slowdowns and stops, reports 114 km (71 miles) and 39 km (24 miles); its results box labels the 24 miles Eco and the 71 miles Turbo, the reverse of what Electric Bike Report found, so we give the two figures without mode names.

Velotric Canada prints up to 97 km with pedal assist and 64 km on the throttle, with no condition beside them; its US page names "A 187-lb rider using Eco mode on flat roads". For an 85 kg (187 lb) rider in our model, 64 km is a steady 17 km/h on the throttle, and 97 km is 23 km/h with 75 W of pedalling.

Rider weight and hills

Flat pavement, 25 °C, full battery, in our model. 130 kg (287 lb) is about Velotric's 150 kg load figure less the bike's 19.1 kg on Electric Bike Report's scale, the cautious reading.

Hills are where 350 W shows. In our model, the throttle alone holds about 21 km/h on a steady 4% grade, 14 km/h on 8% and 10 km/h on 12% for an 80 kg rider, and cannot hold 15%. The testers' advice is the same: pedal on anything steep, and the bike climbs well.

One row worked through, so you can check it: at 25 km/h the bike and rider (99.1 kg together) need 49.9 W to roll and 126.9 W against the air, 176.8 W at the wheel. Your 75 W reaches the wheel as 73.3 W, so the motor supplies the other 103.5 W. Motor and battery losses bring that to 131.8 W drawn from the cells, or 5.27 Wh per km, and 374 ÷ 5.27 = 71 km.

What do Canadian cold, rain and storage do to the Tempo?

On a 374 Wh battery the cold shows: on the throttle at 25 km/h our model gives about 41 km at 25 °C and 32 km at 0 °C, because cold air is denser and cold cells release less energy, and at −10 °C, below the 0 °C point where Velotric's battery stops charging, between 14 and 29 km. Charge the battery indoors and store it warm.

80 kg rider, flat pavement, full battery, in our run of RedTail's model. The central figures use McMaster University's LG HG2 cell data; the ranges in brackets at 0 °C and below are the spread across the published cell studies RedTail read. Snow, slush and soft ground cut these further and are not modelled.

Charging has the firmer limits. Velotric's Tempo manual asks you to "Charge the battery in an environment from 50–86°F (10–30°C)" and says "The battery won’t charge when it is over 113°F (45°C) or below 32°F (0°C)." A battery left in the cold goes into what the manual calls protection mode, and "To exit protection mode, warm the battery to above 50°F (10°C) for at least 1 hour."

The manual we read prints no riding temperature limit. Its troubleshooting page asks you to check for an ambient temperature of 5 to 40 °C, and it lists temperatures below 5 °C among the things that affect the battery. The battery comes out with a key, so it can spend the cold hours inside.

Salt is the slower risk for a winter commuter. The manual warns that "Snow, rain, road salt, and acids can cause corrosion" and that "Water damage and corrosion are not covered under warranty.", whatever the battery's IPX7 and the bike's IPX6 ratings. For storage it asks for 10 to 25 °C with the battery kept between 60% and 80%, and its parking guide allows −20 to 60 °C; and at 15.4 kg without its battery on Velotric's table, the bike itself can come indoors too.

What are the Velotric Tempo's specifications?

Velotric Canada's spec table prints a 350 W rear hub (650 W peak, 45 N·m), a 36 V, 10.14 Ah (374 Wh) battery, a rigid aluminum fork, Kenda 700 × 42c tires, Shimano hydraulic brakes on 180 mm rotors, a Shimano 8-speed drivetrain and 17.7 kg, set to 32 km/h. The table keeps Velotric's words beside what each means.

Source: Velotric Canada's Tempo product page, read 10 November 2026; the manual is linked under Sources.

The Tempo Mid-Step in Forest Evergreen: Velotric's own product photograph, from our listing. Tap or click to enlarge.

Weight and load each come in two versions. Velotric prints 17.7 kg, and two testers weighed 41.8 and 42 lb, about 19.1 kg. And the load limit appears twice: 150 kg on the spec table, which does not say whether the bike is inside it, and 440 lb (200 kg) with the bike in the manual. Read cautiously, with the bike inside the 150 kg, about 131 kg is left for rider and gear.

Is the Velotric Tempo legal in Canada?

As it ships, it sits inside the lines. Velotric rates the motor at 350 W, under the 500 W line, and ships it set to 32 km/h, the speed line the provincial e-bike rules draw. Two things can take it outside them: raising the speed limit, which Velotric lists up to 45 km/h, and Pulse Mode, which Velotric's manual says switches the bike to its Class 3 limit.

Each text read on 10 November 2026 (Nunavut's on 6 November 2026); links go to the text we read. A rule can change: check yours before riding.

Pulse Mode needs its own line. Velotric's manual says that when Pulse Mode is on, "The speed limit is set to Class 3, allowing pedaling up to 28 MPH, while the throttle is disabled." 28 mph is about 45 km/h. Velotric's speed guide lets the Class 3 limit be set anywhere from 12 to 28 mph, and we found no Velotric document that gives the Class 3 figure a Canadian bike ships with. Before you use Pulse Mode on roads, bike lanes or paths, call us and we will check it with you.

Velotric's Class labels are US terms and change nothing here; its Canadian FAQ adds that "Features and permitted speeds depend on applicable provincial, territorial, and municipal laws." Cities add their own rules for paths and parks, so check yours too, and our provincial pages for Ontario, Québec, Alberta and British Columbia.

Is the Velotric Tempo UL certified, and has it been recalled?

On paper the Tempo carries the full set: Velotric's Canadian spec table lists UL 2849 and UL 2271 for the bike and battery, UL 2580 for the Samsung or LG cells, and ISO 4210. Searched on 10 November 2026, neither Health Canada nor the US Consumer Product Safety Commission has a recall naming Velotric or the Tempo. Those are Velotric's listings; we have not seen the certificates themselves.

Certificates as Velotric lists them on its Canadian page; we did not see the certificates themselves. "No recall" describes the two registers named here, on that date.

Check the brake cut-off at delivery. Velotric's manual says "Brake levers have built-in motor cut-off switches. Applying either brake should instantly cut motor power, even if the throttle is engaged.", and asks you to "Check brake cut-off function before every ride". ElectricBikeReview's review says there are no e-cutoff sensors, while describing a rear taillight with a braking indicator; the manual's check before every ride settles it on your bike.

How does the Velotric Tempo compare with the Breeze 1, Meta 275 2.0, Vista 26 and CY20 Pro?

The Tempo is the light one: 17.7 kg on Velotric's table against 22 kg for the Breeze 1 and about 29 to 31 kg for the other three on their makers' tables. It gives up battery for that: at 24 km/h on the throttle the models put it at 42 km against 71 km for the Breeze 1, 81 km for the Meta 275 2.0 and 62 km for the CY20 Pro. The Meta 275 2.0, Vista 26 and CY20 Pro add a suspension fork; the Breeze 1 is rated 750 W.

Range: flat pavement, an 82 kg (180 lb) rider on the throttle at 24 km/h (15 mph), 25 °C, full battery, in RedTail's hub model; the range section's 41 km is an 80 kg rider at 25 km/h. Watt-hours for the Meta 275 2.0 and Vista 26 are volts × amp-hours, our arithmetic. Prices are ours on 10 November 2026 and specifications each maker's, read the same day.

Who should buy the Velotric Tempo, and who should skip it?

Buy it if you want a light e-bike that rides like a bicycle, for city riding, bike paths, smooth gravel or fitness, and you stand about 4′11″ to 5′10″. Skip it if you are 6′0″ or taller, want suspension, plan to climb steep hills on the throttle alone, carry heavy loads or a passenger, or need a long range without pedalling.

That verdict is our opinion, formed from the facts above, and the facts are printed so you can reach your own.

Buying the Velotric Tempo from Zeus

We list the Velotric Tempo at $2,599: the Mid-Step in Sunset Tangerine (Orange on our listing) and Forest Evergreen, and the High-Step in Lightning Silver and Forest Evergreen, each in Regular and Large. It ships from Canada, free. Our 15-day return policy covers unused, unopened bikes, less a 15% restocking fee and return shipping, and we handle warranty claims with Velotric for you.

• Shipping: our shipping policy: free across Canada; orders are processed in 1 to 3 business days, then 2 to 7 in transit.
• Returns: our refund policy accepts "unused and unopened items within 15 days of delivery", less a 15% restocking fee, and you pay the return shipping. If we shipped the wrong item or it is materially not as described, we pay the return shipping and no fee applies.
• Warranty: Velotric backs its warranty in full, and we handle the claim. Its Canadian warranty page gives electrical parts 2 years, the battery up to 300 charging cycles, whichever occurs first, and other essential parts 1 year, and says bikes bought outside Velotric's own site go to their dealer, which is us. Its 5-year row reads "Frame, rigid fork (for Velotric T1 & Velotric T1ST only)", while its help-centre policy names the Tempo for a 5-year rigid fork, so ask us about the frame and fork.
• Zeus Care: your first month is included. We diagnose the problem, file the claim with Velotric and follow it up, and we walk you through assembly by phone or video. It is a service, not a warranty: our warranty page sets out both.
• Paying over time: our financing guide sets out the options.
• Questions: we are online only, with no showroom or test rides, so call 1-866-938-7580 before you order; real people answer.

The Tempo High-Step in Forest Evergreen: Velotric's own product photograph, from our listing. Tap or click to enlarge.

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Velotric Tempo questions, answered

Is the Velotric Tempo a good e-bike?

For the right rider, yes, in our view. Testers found it light, comfortable for a bike with no suspension, and able to climb with pedal assist, and in our model it covers about 41 km at 25 km/h on the throttle, further when you pedal. It suits riders from about 4′11″ to 5′10″ in our fit count; taller riders and anyone who wants suspension should look elsewhere.

How much is the Velotric Tempo in Canada?

$2,599 CAD at Zeus, in Mid-Step and High-Step frames, each in Regular and Large, with free shipping across Canada. Financing is available, and your first month of Zeus Care is included.

How much does the Velotric Tempo weigh, with and without the battery?

Velotric prints 17.7 kg (39 lb) with the battery and 15.4 kg without it. Electric Bike Report weighed a Large High-Step at 42 lb (19.1 kg), and ElectricBikeReview weighed 41.8 lb (19 kg) complete and 36.6 lb (16.6 kg) with the 5.2 lb (2.4 kg) battery out. Plan on about 19.1 kg.

How far does the Velotric Tempo go on one charge?

In our model, about 55 km at 20 km/h, 41 km at 25 km/h and 27 km at 32 km/h for an 80 kg rider on the throttle alone, on flat pavement at 25 °C with the full 374 Wh battery, and 71 km at 25 km/h with 75 W of pedalling. Electric Bike Report measured 36 km in Boost and 117 km in Eco. Velotric Canada prints up to 97 km with pedal assist and 64 km on the throttle.

What is the Velotric Tempo's top speed in Canada?

It ships set to 32 km/h, and Velotric Canada lists an adjustable range of 19 to 45 km/h. The throttle works only in Velotric's Class 2 setting, which tops out at 32 km/h (20 mph); Class 3 is pedal assist only. Raising the limit past 32 km/h takes the bike outside the provincial e-bike rules. Our law guide sets out each province.

Does the Velotric Tempo have a throttle?

Yes, a thumb throttle on the left of the bars, which Velotric Canada lists as "Trigger-control, removable". The manual says "Press the throttle to move without pedaling. Release throttle to cut motor power." Velotric's speed guide disables it in its Class 1 and Class 3 settings, and Velotric Canada says "Tempo does not support Custom Mode or throttle unlock in Class 3."

Is the Velotric Tempo legal in Canada?

As it ships, rated 350 W and set to 32 km/h, it sits inside the 500 W and 32 km/h lines the provincial e-bike rules draw, with the conditions in our law table. Raising its speed limit, or riding in Pulse Mode set past 32 km/h, takes it outside them. Newfoundland and Labrador reads two ways, and the territories list motor-assisted pedal bikes among all-terrain vehicles. Our guide to 500 W, 750 W and 1,000 W e-bikes explains the line.

What is Pulse Mode on the Velotric Tempo?

A setting that raises or lowers pedal assist to keep your heart rate in a zone you choose. Velotric includes a heart-rate armband, and its Canadian FAQ says "Supported devices include Garmin, Apple Watch, and other smartwatches with heart rate broadcasting." The manual says that in Pulse Mode "The sensor mode is fixed to Torque and cannot be changed." and "The speed limit is set to Class 3, allowing pedaling up to 28 MPH, while the throttle is disabled." Ask us about the speed setting before you ride Pulse Mode on public roads.

Which Velotric Tempo size and frame should I get?

In a count of 6,068 measured adults using RedTail eBikes' fit method, choose the Mid-Step Regular from 4′11″ to 5′5″, the Mid-Step Large to 5′9″, the High-Step Regular to 5′7″ and the High-Step Large to 5′10″. The Mid-Step is the easier frame to step over; at 5′11″ send us your inseam, and above that none of the four reaches the saddle formula for at least 8 in 10 riders.

Is the Velotric Tempo a good e-bike for tall riders?

Not above about 5′10″, in our count. Velotric lists the High-Step Large to 6′4″, but its highest saddle setting reaches the fit formula's height for 56 in 100 riders at 6′0″, 34 at 6′1″ and 0 of the 35 measured at 6′4″. Our guide to e-bikes for tall riders matches bikes by height.

What is the Velotric Tempo's weight limit?

Velotric prints two figures. Its Canadian spec table says "Max Bike Load Capacity 150 kg" (330 lb on its US page) without saying whether the bike's weight is inside it, and the owner's manual says "The total maximum weight capacity (including bike, rider, passenger, clothes, cargo, accessories) is 440 lbs." Read cautiously, with the 19.1 kg bike inside the 150 kg, about 131 kg is left for rider and gear; Electric Bike Report treats the 330 lb as payload. Over about 131 kg, call us first.

What tire size and pressure does the Velotric Tempo use?

Velotric lists Kenda 700 × 42c puncture-resistant gravel tires; Electric Bike Report describes a central band of smooth tread with small knobby shoulders. The manual prints no pressure of its own: it says to check tire pressure and match the PSI on the tire sidewall.

Does the Velotric Tempo come with fenders and a rack?

No. Electric Bike Report's spec list reads "Fenders: Not included", and Electrek wishes Velotric included fenders and a rear rack as standard. Velotric sells a Tempo fender set and rear rack separately, and its help centre has a video on fitting both. The manual warns against trailers, racks or carriers Velotric has not tested or certified.

How long does the Velotric Tempo take to charge?

Velotric's Tempo pages and manual print no charge time. Its 10.14 Ah battery on the 36 V, 2 A charger is about 5.1 hours from empty, by our arithmetic, and ElectricBikeReview says the display shows the time remaining while it charges. The manual asks you to charge between 10 and 30 °C.

Can you add a second battery or a range extender to the Velotric Tempo?

Not Velotric's Range Extender: its Canadian FAQ says "Tempo does not support the Velotric Range Extender Battery", which is made for the T1 series, and suggests carrying a second battery to swap. The battery comes out with a key.

Is there a Velotric Tempo 2?

Not as a separate bike, as far as Velotric's stores show: its Canadian and US stores each list one Tempo e-bike. The 2 appears in the name of a replacement part, the "Velotric Tempo 2 Display", on Velotric Canada's store.

Velotric Tempo or Velotric Breeze 1?

Both are Velotric's light bikes. The Breeze 1 is a 750 W step-through cruiser at 22 kg on Velotric's table, with a 627 Wh battery; the Tempo is rated 350 W, lighter on Velotric's tables, and comes in a Mid-Step or High-Step frame. Rated 750 W, the Breeze 1 sits outside the provincial e-bike rules; our Breeze 1 review has its fit and range.

Can the Velotric Tempo handle hills?

With pedalling, yes: ElectricBikeReview climbed gradients over 20% in pedal assist. On the throttle alone it slows: Electric Bike Report averaged 14 km/h on its test hill, and in our model the throttle holds about 14 km/h on a steady 8% grade for an 80 kg rider.

Can you ride the Velotric Tempo on gravel?

Smooth gravel and dirt paths, yes. Electric Bike Report says the tires performed great on smooth dirt and gravel paths, and our US sister store, RedTail eBikes, picked it for pavement-to-gravel riding, noting that its 700x42c tire is the one tire on that page its maker calls a gravel tire. With no suspension, it is not built for rough trails.

Can the Velotric Tempo ride in Canadian winter?

Riding and charging are different questions. In our model, about 32 km at 25 km/h on the throttle at 0 °C, and the manual says the battery will not charge below 0 °C. Charge and store the battery indoors; the manual warns that snow, rain and road salt can cause corrosion and that corrosion is not covered.

Is the Velotric Tempo waterproof?

Velotric rates the battery IPX7 and the bike IPX6. The manual says "DO NOT hose down or pressure wash the bike", and that water damage and corrosion are not covered under warranty.

What warranty does the Velotric Tempo have?

Velotric's Canadian warranty page gives electrical parts 2 years, the battery "up to 300 charging cycles, whichever occurs first", and other essential parts 1 year; its 5-year frame row names the T1 and T1ST only. Velotric's help-centre policy names the Tempo among the bikes whose rigid fork has 5 years. We sell and support it in Canada, so ask us about the frame and fork, and we handle the claim with Velotric.

Where are Velotric bikes made, and is Velotric a good brand?

Velotric's Tempo pages, the text in their images, its manuals and its about page state no country of manufacture, and our US sister store, RedTail eBikes, found the same on its Velotric brand page. Our Velotric brand profile sets out what is known. Is it a good brand? We think so: we sell it, Velotric lists UL 2849 certification for the Tempo, and neither Health Canada nor the US CPSC has a recall naming Velotric.

What do reviewers complain about on the Velotric Tempo?

A creak first: Electric Bike Report and ElectricBikeReview both heard the battery area creak under hard pedalling. Electrek's biggest complaint is that Velotric disables the throttle in Class 3, and it found the thumb throttle wiggled; it also wishes fenders and a rack came standard. Electric Bike Report found the display has a slight learning curve. All three reviews carry affiliate disclosures.

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The bottom line

The Tempo puts a 350 W hub, a 374 Wh battery and a throttle on a light, rigid frame that rides like a bicycle, for $2,599. Testers found it light and comfortable and quick to climb when they pedalled; in our model it covers about 41 km at 25 km/h on the throttle, and in our count its four frames suit riders up to about 5′10″. As it ships, it meets the provincial power and speed lines.

If that is your riding, call 1-866-938-7580 with your height, inseam and where you ride, and we will tell you straight which frame fits, or which bike fits better. You have 15 days from delivery to return it unused and unopened, less a 15% restocking fee and return shipping, delivery is free across Canada, and financing is available.

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Sources

1. Velotric: the Tempo product page and product record on Velotric's Canadian store (spec table, FAQ and the four geometry drawings), the Tempo page on its US store, and the Canadian warranty policy page. Read 10 November 2026.
2. Velotric documents: Velotric Tempo Owner’s Manual and Quick Start Guide (help centre); How to Adjust Speed for Velotric Tempo; How to Assemble Your Velotric Tempo; Warranty & Coverage Upgrade Policy. Read 10 November 2026.
3. Written tests: Electric Bike Report, Velotric Tempo review (tested weight, range, hill and braking results); ElectricBikeReview, Velotric Tempo review by Mike East (tested weights, range, hills); Electrek, Velotric Tempo review by Micah Toll (5 June 2026). Read 10 November 2026.
4. Videos: Velotric, Tempo: How to unbox and assemble your Tempo (20 August 2026); Scott Hardesty, The Best Lightweight Fitness E-Bike On the Market! Velotric Tempo (18 March 2026). Read 10 November 2026.
5. Velotric: the Breeze 1 page on Velotric's Canadian store. Eunorau: the Meta 275 2.0 page on Eunorau Canada's store. Taubik: the Vista 26 page. Samebike: the CY20 Pro page on Samebike Canada's store. Read 10 November 2026.
6. Our US sister store, RedTail eBikes: Eunorau META275 2.0 Review 2026 (the range and fit methods, and its range figure); Eunorau META24 Review 2026 (the model's reproduction control); Samebike CY20 Pro Spoked Wheel Review (its range and fit figures); Electric Bike Frame Types (2026); Best Electric Bikes for Gravel Roads 2026; Velotric eBike Review 2026: Lineup, Warranty & Recalls. Each read live 10 November 2026.
7. Health Canada, recalls and safety alerts: searches for velotric, velotric tempo and tempo, archive included, with a control search. U.S. Consumer Product Safety Commission, recall database: the same terms on three fields, with a control. Read 10 November 2026.
8. Range physics: Martin et al. (1998); Tengattini and Bigazzi (2018); through RedTail eBikes’ range model.
9. Fit: ANSUR II anthropometric survey (US Army, public release); RedTail eBikes’ fit method, on Velotric's published geometry and its own drawings (read 10 November 2026).
10. Provincial and territorial texts: linked in the law table; the federal regulations, Ontario, Québec, British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador, Yukon, the Northwest Territories and Nunavut. Read 10 November 2026 (Nunavut on 6 November 2026).
11. Zeus eBikes: the Tempo, Breeze 1, Meta 275 2.0, Vista 26 and CY20 Pro listings, and our refund, shipping and warranty pages (10 November 2026).