Warranty
Zeus Extended Warranty Plans
At Zeus Ebikes Inc., we are committed to providing reliable support well beyond your purchase. All e-bikes include a complimentary 1-month limited warranty through Zeus, followed by standard manufacturer coverage (typically 1–2 years, depending on the brand).
For customers who want continued support directly from Zeus, we offer the Zeus Extended Warranty — a comprehensive service and support package designed to give you peace of mind.
What’s Included
The Zeus Extended Warranty does not cover repairs or replacement parts. Instead, it provides:
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Extended access to our support team for warranty-related concerns
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Remote diagnostic assistance via phone, email, or video
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Claim management and communication with the manufacturer on your behalf
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Shipping coordination, including prepaid return labels when applicable
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Priority response and personalized guidance throughout the term of the plan
What’s Not Included
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Physical repairs or replacement of defective parts
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Coverage for normal wear-and-tear (tires, brake pads, chains, grips, saddles)
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Damage resulting from misuse, improper maintenance, or unauthorized modifications
Warranty Plan Options & Pricing
| Plan Name | Coverage Duration | Price (CAD) |
|---|---|---|
| No Extended Warranty | 1 Month (Zeus) + Manufacturer Warranty | $0 |
| Zeus Extended Warranty – 1 Year | 12 Months | $59 |
| Zeus Extended Warranty – 2 Years | 24 Months | $119 |
| Zeus Extended Warranty – 3 Years | 36 Months | $169 |
| Zeus Extended Warranty – 5 Years | 60 Months | $299 |
These plans are available at the time of purchase and ensure that you continue to receive dedicated support from Zeus Ebikes for the selected period.
If you have questions about which plan is right for you, feel free to contact our team at support@zeusebikes.ca.