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Every Zeus e-bike comes with the manufacturer’s warranty and your first month of Zeus Care included. Add a Zeus Care plan to keep our Canadian team on your side for up to 5 years — remote diagnostics, we handle the manufacturer claim for you, return-shipping coordination.
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Tesway X7 AWD Dual Motor Electric Bike
Tesway X7 AWD: A Motor in Each Wheel, a 52V 60Ah Battery and a 120 mm Dual-Crown Fork, on 20×4.0 Kenda Fat Tires.
The Tesway X7 AWD is a dual-motor, all-wheel-drive fat-tire e-bike with a step-over frame, a 52V 60Ah battery and suspension at both ends.
On sand, gravel or a wet surface, a rear-drive bike loses its push the moment its back tire spins. The X7 AWD puts a hub motor in both wheels, so when the rear slips, the front is still pulling. Tesway’s spec table rates the pair at 2,000W together, with a 3,600W combined peak and 200 N·m, and feeds them from a 52V 60Ah battery (about 3,120 Wh by our arithmetic) that it rates for up to 320 km on pedal assist.
Colours: Blue, Black, Camouflage or Green
🇨🇦 Ships from CanadaFree shipping2-year Tesway warranty, backed in full15-day returns (unused, unopened)1-866-938-7580
Included with every X7 AWD from Zeus
Tesway’s current gifts, Tesway’s warranty, and our support
- ✓Free 6-piece accessory kit — water bottle holder, phone mount, rear bag, bike lock, brake pads and a rearview mirror (Tesway lists the 6-piece pack at $206.94).
- ✓Free 2-year extended warranty on the motor, battery and frame — Tesway’s limited-time offer, backed by Tesway in full.
- ✓Tesway’s 2-year limited warranty, backed by Tesway in full — and we file and follow every claim for you.
- ✓Your first month of Zeus Care — assembly walkthroughs, remote diagnostics and maintenance help from people who answer the phone.
- ✓Free shipping, from Canada — tracking by email; Tesway’s FAQ names its warehouses in Vancouver and Toronto.
Tesway runs the kit and extended-warranty offer for a limited time and has not published an end date; we include them with every X7 AWD order while Tesway’s offer runs. The gifts can arrive in a separate package from the bike. Questions before you order? Call 1-866-938-7580: real people answer.
- Motors
- Two hubs, all-wheel drive
- Power (Tesway)
- 2,000W rated · 3,600W peak
- Torque (Tesway)
- 200 N·m
- Battery
- 52V 60Ah · about 3,120 Wh
- Range (Tesway)
- Up to 320 km
- Top speed (Tesway)
- About 60 km/h
- Weight
- 54 kg (119 lb)
- Max load (Tesway)
- 180–181 kg (400 lb)
On this page
SpecsSize & fitCompareWarranty & shippingFAQ
The front rides on a 120 mm dual-crown fork with hydraulic lockout and the back on spring suspension. Four-piston hydraulic brakes stop it, 20×4.0 Kenda fat tires with reflective side strips carry it, and an NFC card unlocks the colour display, which has a USB port. Tesway states that the e-bike system is UL 2849 certified by TÜV and the battery pack UL 2271 certified.
Among the Tesways at Zeus, it is the step-over twin of the X5 AWD. It costs $800 more than the single-motor X7 Pro New and $100 less than both the X5 AWD and the X9 Ultra (Zeus prices, October 2026). The comparison below shows what each one does better.
⚠️ Canadian legal note: read this before you buy
Canada has had no federal e-bike definition since the federal power-assisted-bicycle definition was repealed effective February 4, 2021, so e-bike rules are provincial, and they converge on a 500W motor and 32 km/h of assisted speed (Nova Scotia’s statute says 30 km/h). Tesway rates the X7 AWD’s motors at 2,000W and lists a top speed of about 60 km/h, so it is not a power-assisted bicycle in any province. Tesway’s own FAQ says riders can adjust the assist or speed settings to comply with local rules; a setting does not change the 2,000W rating Tesway gives the motors.
Treat it as an off-road machine: private land, off-road trails that permit it, and land you have permission to ride. What riding it on a public road would require differs by province, and so do the rules on carrying a passenger, so check yours first.
Need an e-bike for roads and bike lanes? Browse our 500W e-bikes → and start with our Canadian e-bike law guide →
Watch: Tesway’s Unboxing and Assembly Video
Tesway’s US site links this video as its X7 AWD installation video; it covers the X5 AWD and the X7 AWD.
Why Drive at Both Wheels Matters on Loose Ground
A single rear motor can only push, and on loose ground that push is limited by one tire’s grip. With a motor in each wheel:
- Traction where you lose it. Tesway says the all-wheel drive improves “traction and control on sand, gravel, and wet surfaces”. Dual-motor e-bikes in Canada, compared →
- One motor or two, your choice. Tesway’s manual: “Press the Info key to switch between Single and Dual Drive modes.”
- A big battery behind both. 60 Ah at 52 V is about 3,120 Wh by our arithmetic, which Tesway rates for up to 320 km on pedal assist. Long-range e-bikes in Canada →
- Suspension at both ends. A 120 mm dual-crown fork in front, which Tesway calls “Motorcycle-Grade Suspension”, and spring suspension behind.
Key Features
- Two hub motors, 52V 2000W rated / 3600W peak, 200 N·m — Tesway’s figures. Its manual adds a half-twist throttle, cruise control, a 6 km/h walk-assist mode and five assist levels. E-bike wattage in Canada, explained →
- 52V 60Ah battery — About 3,120 Wh; it weighs 13.5 kg (29.8 lb), comes out with a key for charging indoors, and Tesway’s manual rates it for 600 charge cycles under normal use. The 58.8V 8A charger is, in Tesway’s words, up to 50% faster than standard 5A chargers. Tesway sells its 48V/52V 60Ah battery for “original TESWAY electric bikes” without naming models; call us to confirm the fit before you order a spare.
- 120 mm dual-crown fork with hydraulic lockout — Reinforced uprights, in Tesway’s description, with spring suspension at the rear.
- Four-piston hydraulic disc brakes — Front and rear, on 2.3 mm rotors (203 mm or 230 mm across: Tesway prints both).
- 20×4.0 Kenda fat tires — With reflective side strips. Wide tires spread the load on sand and soft ground. Fat tire e-bikes in Canada →
- Shimano 7-speed with a 52T chainring — The chainring has a double guard, and the pedals are full-aluminum.
- NFC tap-to-ride and a USB port — Tap a card at the colour display to turn it on, or enter a passcode; Tesway’s US box list includes two NFC cards. Keep both battery keys: the manual warns that without them you cannot remove the battery. E-bike theft protection in Canada →
- Lights and horn — A motorcycle-style 99 LM auto-sensing headlight with an IPX6 waterproof design and an integrated horn, and a brake-sensing taillight that Tesway says brightens when you brake.
- Step-over aluminium-alloy frame with a rear shelf — Tesway’s patented non-foldable frame, with extra water bottle mounts. The shelf sits 74 cm off the ground and takes Tesway’s passenger seat or baskets, sold separately.
Before You Buy: What Tesway’s Own Manual Adds
📖 Straight from Tesway’s X5/X7 AWD owner’s manual
- Cold: Tesway’s X5/X7 AWD owner’s manual says: “This equipment is not intended to be used and stored at ambient temperatures less than 0°C (32°F) or above ambient temperatures of 40°C (104°F).” It also says to charge the battery only between 0°C and 40°C. Its product page calls the tires “All-Season Traction”. Ask us or Tesway before you plan a winter on it.
- Passengers: Tesway’s page says the ride stays smooth “whether riding solo or with a passenger”, and it sells a passenger seat; its manual says the bike is “designed for regular country road use for a single person”.
- Range and charging: up to 200 miles (320 km) on pedal assist, “under ideal conditions” in Tesway’s FAQ. A full charge takes “About 7 hours” in its US spec table and 6 hours from completely discharged in its manual.
- Figures Tesway prints twice: brake rotors 203 or 230 mm; top speed 38 mph (about 61 km/h) or 60 km/h; payload 181 or 180 kg. We show both each time.
Everything Included, and Assembly
Tesway’s Canadian listing: the X7 AWD, user manual, charger, 2 keys, toolkit box and pedals. Its US listing for the same bike: e-bike, manual, toolkit, battery, charger, headlight, display, front and rear fenders, horn, seat, 2 reflectors, 2 NFC cards and left and right pedals. The manual’s carton list: the main body with the rear wheel and battery, the handlebar with display and throttle, the seat on its post, the front wheel, the front fender, the front light and a box with tools, charger, pedals and manual.
Tesway’s manual says “Assembly is quite easy as most of the parts are already assembled”, and it advises watching the assembly video first. One step matters more than the rest: before the front wheel goes in, take the transport spacer out of the front brake caliper. The manual warns that leaving it in damages the brake, “resulting in brake fluid leakage and permanent brake failure”. Assembly walkthroughs by phone, email or video are part of your first month of Zeus Care.
The passenger seat, child safety handrails, baskets and foldable platform are Tesway accessories sold separately.
The Honest Take: What We’d Change
- It is heavy. 54 kg (119 lb) with a 13.5 kg battery, and 186 cm long. Carrying it up stairs or onto a rack is a two-person job, and it needs ground-level storage.
- Tesway’s manual and its marketing disagree on the cold. The page says “All-Season Traction”; the manual says the bike is not intended to be used or stored below 0°C. Until Tesway explains the gap, plan around the manual.
- And on passengers. Tesway’s page says the ride stays smooth “whether riding solo or with a passenger”, and it sells a passenger seat; the manual says the bike is “designed for regular country road use for a single person”.
- Assist that runs when you pedal, not when you push harder. Tesway’s manual labels the sensor at the crank a “Speed Sensor” and says assist “happens as long as you pedal. You don’t need to pedal hard.” That is how a cadence-type sensor behaves (our reading; Tesway does not use the word). If you want assist that follows how hard you push, ask us about torque-sensor bikes.
- Tesway prints a few figures two ways. Rotors (203 or 230 mm), top speed (61 or 60 km/h), payload (181 or 180 kg), charge time (about 7 or 6 hours), and the motors as “Dual 2000W” on its X7 AWD page and “Dual 1000W” on its US X5 AWD page, against the 52V 2000W rating in Tesway’s spec tables. We show both each time.
- Riding for a delivery app? Read the warranty first. Tesway’s terms exclude damage from “commercial use”.
- No passenger seat in the box. The rear shelf takes one, sold separately; the X7 Pro New includes a backed seat.
None of that changes what the X7 AWD is for: drive at both wheels with a 60Ah battery behind it, for long days on loose ground.
Full Specifications
Manufacturer figures from Tesway’s X7 AWD listings (Canada and US), its size chart and its X5/X7 AWD owner’s manual, read 17 October 2026, unless marked.
| Motors | Two hub motors, front and rear wheel (all-wheel drive). Spec tab: motor-rated power 52V 2000W, peak 52V 3600W. Tesway’s X7 AWD page calls them “Dual 2000W motors” and its US X5 AWD page “Dual 1000W motors” |
|---|---|
| Torque | 200 N·m (Tesway figure) |
| Drive modes | Single or dual drive, switched with the Info key (Tesway manual) |
| Top speed | 38 mph (about 61 km/h) in Tesway’s spec tab and FAQ; 60 km/h in its highlights. Default speed 16 mph |
| Pedal assist | Levels 0–5 (0 = no assist), Tesway manual |
| Throttle | Half-twist throttle (Tesway manual) |
| Cruise control | Long-press the minus key in pure-electric mode; braking, pedalling or the throttle releases it (Tesway manual) |
| Walk assist | 6 km/h (Tesway manual) |
| Pedal sensor | Labelled “Speed Sensor” at the crank in Tesway’s manual; assist runs as long as you pedal |
| Battery & Charging | |
| Battery | 52V 60Ah (about 3,120 Wh, our arithmetic), removable, locked with a key |
| Battery weight | 13.5 kg (29.8 lb) |
| Battery life | 600 charge cycles under normal use (Tesway manual) |
| Charger | 58.8V 8A; Tesway says up to 50% faster than standard 5A chargers |
| Full charge | “About 7 hours” (Tesway US spec table); 6 hours from completely discharged (Tesway manual) |
| Range | Up to 200 miles (320 km) on pedal assist, 180 miles on the motors alone — Tesway estimates (“under ideal conditions”) |
| Temperature (Tesway manual) | Not intended to be used or stored below 0°C or above 40°C; charge only between 0°C and 40°C |
| Frame & Fit | |
| Frame | Step-over, aluminium alloy (Tesway US spec table), Tesway’s patented non-foldable frame with extra water bottle mounts |
| Rear shelf | 74 cm off the ground (Tesway size chart) |
| Recommended rider height | 160–196 cm (5′3″–6′5″), Tesway size chart |
| Saddle height | 85–102 cm from the ground; extra-wide comfort saddle (Tesway US) |
| Geometry (Tesway size chart) | Length 186 cm · wheelbase 130 cm · reach 46 cm · chainstay 60 cm · “Standing height” 62 cm · handlebar height 115 cm · wheel diameter 59 cm |
| Weight | 54 kg (119 lb) |
| Max payload | 181 kg (400 lb) in the spec tab; 180 kg in the highlights and size chart |
| Colours at Zeus | Blue · Black · Camouflage · Green |
| Suspension & Brakes | |
| Fork | 120 mm dual-crown fork with hydraulic lockout and reinforced uprights |
| Rear | Spring suspension |
| Brakes | Four-piston hydraulic disc, front and rear |
| Rotors | 203 mm × 2.3 mm in one Tesway spec tab; 230 mm × 2.3 mm in another |
| Drivetrain & Wheels | |
| Gears | Shimano 7-speed derailleur and shifter, 7-speed cassette |
| Chainring | 52T with a double chain guard |
| Tires | Kenda 20×4.0 fat tires with reflective side strips |
| Wheels | Spoked |
| Pedals | Full-aluminum |
| Electronics & Equipment | |
| Display | Full-colour LCD with NFC tap-to-ride unlock (a passcode also works, per the manual) and a USB port |
| Headlight | Motorcycle-style, with integrated horn, 99 LM auto-sensing, IPX6 waterproof design |
| Taillight | Brake-sensing; Tesway says it brightens when you brake |
| Fenders | Front and rear (Tesway US box list) |
| Certification | UL 2849 e-bike system, certified by TÜV, and UL 2271 battery pack (Tesway’s claim) |
| Shipping & Warranty | |
| Shipping | Free to all 10 provinces; ships from Canada; processed in 1–3 business days, then 3–7 business days for in-stock bikes per Tesway (5–7 in its FAQ) |
| Warranty (Tesway) | 2-year limited warranty from the day you receive the bike, backed by Tesway in full; Tesway’s Canadian policy decides what is covered and excluded |
| Tesway’s current offer | 6-piece accessory kit + 2-year extended warranty on the motor, battery and frame (limited time), included with every order |
| Zeus Care | First month included with every e-bike; plans from $119 |
| Returns | 15 days from delivery, unused and unopened; 15% restocking fee; return shipping paid by you |
Size and Fit
Tesway’s size chart for the X7 AWD recommends riders 160–196 cm (5′3″–6′5″), with a 180 kg load capacity and a 54 kg bike weight. Inches are our conversion.
| Measurement | cm | inches |
|---|---|---|
| Total length | 186 cm | 73.2″ |
| Handlebar height | 115 cm | 45.3″ |
| Wheelbase | 130 cm | 51.2″ |
| Minimum seat height | 85 cm | 33.5″ |
| Maximum seat height | 102 cm | 40.2″ |
| Chainstay length | 60 cm | 23.6″ |
| “Standing height” | 62 cm | 24.4″ |
| Reach | 46 cm | 18.1″ |
| Wheel diameter | 59 cm | 23.2″ |
| Rear shelf height | 74 cm | 29.1″ |
“Standing height” is Tesway’s own label on its chart. Not sure about fit? Call 1-866-938-7580 with your height and inseam.
Who Is the X7 AWD For?
- Riders on sand, gravel and wet ground, off the road — Drive at both wheels and 4-inch Kenda tires. All dual-motor e-bikes at Zeus →
- Acreages, farms and private land — A 181 kg payload, a rear shelf and a 60Ah battery for long days between buildings and fields. Best cargo e-bikes in Canada →
- Heavier riders — Tesway’s 400 lb payload (rider included), a dual-crown fork and four-piston brakes. Best e-bikes for heavy riders →
Who it’s NOT for: anyone who needs an e-bike for roads and bike lanes (at 2,000W it is not a power-assisted bicycle in any province; see our 500W e-bikes). Riders who would rather step through the frame (the X5 AWD is the same bike, step-through). Riders who want a passenger seat included and the most range per dollar (the X7 Pro New). Anyone who must lift the bike often or lives above ground level without an elevator. Anyone planning to ride below freezing: Tesway’s manual says the bike is “not intended to be used and stored at ambient temperatures less than 0°C”.
How It Compares With Three Tesway Siblings at Zeus
All prices in CAD, October 2026. 🏆 marks the row winner, including the rows this bike loses (ties share it); ✓ marks a strength worth noting. Scroll right on mobile.
| Spec | ▶ YOU ARE HEREX7 AWD | Tesway X5 AWD → | Tesway X7 Pro New → | Tesway X9 Ultra → |
|---|---|---|---|---|
| Zeus price (CAD) | $2,899 | $2,999 | 🏆 $2,099 | $2,999 |
| Motor (Tesway) | Two hubs (AWD): 2,000W rated, 3,600W peak | Two hubs (AWD): 2,000W rated, 3,600W peak | One 1,000W rear hub, 2,000W peak | 🏆 Two 1,200W hubs (AWD), 2,000W peak each |
| Torque (Tesway) | 200 N·m | 200 N·m | 100 N·m | 🏆 240 N·m (2 × 120) |
| Battery | 🏆 52V 60Ah, about 3,120 Wh | 🏆 52V 60Ah, about 3,120 Wh | 🏆 52V 60Ah option, about 3,120 Wh* | 60V 30Ah, about 1,800 Wh |
| Range (Tesway estimate) | 🏆 Up to 320 km | 🏆 Up to 320 km | 🏆 Up to 320 km | 113–193 km*** |
| Full charge (Tesway) | About 7 h (6 h in its manual) | About 7 h (6 h in its manual) | About 10 h (6 h in its manual) | About 7 h |
| Top speed (Tesway) | About 60 km/h | About 60 km/h | 52 km/h | 🏆 70 km/h |
| Suspension | ✓ 120 mm dual-crown fork, lockout + rear spring | ✓ 120 mm dual-crown fork, lockout + rear spring | 120 mm lockout fork + dual rear springs | ✓ 120 mm dual-crown fork + dual rear shocks |
| Tires | 20×4.0 Kenda | 20×4.0 Kenda | 20×4.0 Kenda | 26×4.0 Kenda |
| Frame | Step-over, non-folding | ✓ Step-through, non-folding | Step-over, non-folding | Full-suspension mountain frame |
| Weight (Tesway) | 54 kg (119 lb) | 54 kg (119 lb) | 50 kg (110 lb)** | 53 kg (48 kg in a second Tesway spec list) |
| Max payload (Tesway) | 🏆 181 kg (400 lb); 180 kg on its chart | 🏆 181 kg (400 lb); 180 kg on its chart | 160 kg (350 lb) | 🏆 180 kg |
| Passenger seat | Sold separately | Sold separately | ✓ In the box | N/P |
| UL certification (Tesway’s claim) | ✓ UL 2849 system + UL 2271 battery | ✓ UL 2849 system + UL 2271 battery | ✓ UL 2849 + UL 2271 on its US page only | ✓ UL 2849 system + UL 2271 battery |
| Power-assisted bicycle in any province? | No — 2,000W rated | No — 2,000W rated | No — 1,000W rated | No — two 1,200W motors |
| Best for | Drive at both wheels with the 60Ah battery and a 400 lb payload, step-over | The same AWD drivetrain and battery on a step-through frame | The most range per dollar here, one motor, a backed passenger seat in the box | Mountain trails: the most power and torque, 26-inch tires |
N/P = not published by Tesway. *Tesway sells the X7 Pro New as 52V 60Ah; its Canadian spec tab says 48V 60Ah, its US page 52V. **50 kg (110 lb) in its spec tab, 48 kg on its size chart, 106 lb in its US spec table. ***Tesway’s X9 Ultra spec tab gives 113 km in single-motor mode and 193 km in dual-motor mode; its feature copy gives 113–193 km on one motor and 80–113 km on two. The X7 Pro New’s manual figure is from the X5/X7 PRO manual Tesway links from its US page (dated April 2025). Watt-hours are our arithmetic (volts × amp-hours) and prices are Zeus’s; every other figure is Tesway’s own, and the UL row repeats what each Tesway page claims. Sources: Tesway Canada and US product pages and manuals, read 17 October 2026; Zeus prices checked 17 October 2026.
Choose the X7 AWD if…
You want drive at both wheels with the 60Ah battery and a 400 lb payload, on a step-over frame.
Choose the X5 AWD if…
You want the same bike with a step-through frame that is easier to mount.
Choose the X7 Pro New if…
One motor is enough and you want the most range per dollar, with a backed passenger seat in the box.
Choose the X9 Ultra if…
You ride mountain trails and want the most power and torque here on 26-inch tires, and range matters less.
Shipping & Delivery, Returns & Warranty
- Shipping: Free shipping to all 10 provinces, and the bike ships from Canada (Tesway’s FAQ names its warehouses in Vancouver and Toronto). We process your order within 1–3 business days; Tesway’s shipping policy gives 3–7 business days for in-stock bikes after that (5–7 in its FAQ). Tracking comes by email, and Tesway’s carriers ask for a signature at delivery. No delivery to Yukon, the Northwest Territories, Nunavut or P.O. boxes; if you live in a remote community, call us before you order. Shipping policy →
- Warranty: Tesway’s 2-year limited warranty, backed by Tesway in full: manufacturing defects in material or workmanship, for two years from the day you receive the bike. We file and follow every claim for you. Warranty & Zeus Care →
- Tesway’s current offer: the 6-piece accessory kit and a free 2-year extended warranty on the motor, battery and frame, backed by Tesway in full, with every X7 AWD order while Tesway runs it (details above).
- Zeus Care: Your first month of Zeus Care is included: assembly walkthroughs, remote diagnostics, maintenance help and claim handling, by phone, email or video. Zeus Care plans continue it for 1, 2, 3 or 5 years ($119, $229, $339 or $599). Zeus Care is our service, not added coverage.
- Returns: 15-day returns from delivery on unused, unopened bikes in their original packaging (15% restocking fee; you pay return shipping). A bike that arrives defective, used under 10 km, is a dead-on-arrival case: tell us within 14 days and we help arrange a refund or a warranty repair. Refund policy →
Frequently Asked Questions
Is the Tesway X7 AWD street-legal in Canada?
Not as an e-bike. Canada has had no federal e-bike definition since the federal power-assisted-bicycle definition was repealed effective February 4, 2021, so e-bike rules are provincial, and they converge on a 500W motor and 32 km/h of assisted speed (Nova Scotia’s statute says 30 km/h). Tesway rates the X7 AWD’s motors at 2,000W, with a 3,600W combined peak, and lists a top speed of about 60 km/h, so it is not a power-assisted bicycle in any province. Tesway’s own FAQ says riders can adjust the assist or speed settings to comply with local rules; a setting does not change the 2,000W rating Tesway gives the motors. Treat it as an off-road machine for private land, off-road trails that permit it and land you have permission to ride, and check your province’s rules before any public-road use. Our Canadian e-bike law guide →
How far will it go on one charge, and how long does it take to charge?
Tesway rates the 52V 60Ah battery (about 3,120 Wh, our arithmetic) at up to 200 miles (320 km) on pedal assist and 180 miles on the motors alone; its FAQ gives 180–200 miles (290–320 km) “under ideal conditions”. Its manual lists what uses more energy: rough roads and hills, frequent changes in speed, more weight and soft tires, and its troubleshooting table names low temperature as a cause of short range (“Warm the battery above 0℃ (32℉)”). A full charge on the included 58.8V 8A charger takes “About 7 hours” in Tesway’s US spec table and 6 hours from completely discharged in its manual. Our e-bike battery guide →
How powerful is it, and how fast does it go?
Tesway’s spec tab rates the motors at 52V 2000W with a 52V 3600W peak and 200 N·m of torque, and gives a top speed of 38 mph (about 61 km/h; its highlights say 60 km/h) with a default speed of 16 mph. Tesway’s manual describes five assist levels (level 0 is off), a half-twist throttle, cruise control in pure-electric mode, a 6 km/h walk-assist mode and single or dual drive, switched with the Info key.
What terrain is it built for, and can I ride it in winter?
Tesway says the all-wheel drive improves “traction and control on sand, gravel, and wet surfaces”. Its manual sets a limit: “Using your E-bike for extreme maneuvers, such as extreme off-road use, jumping, or carrying an excessive load will damage the E-bike and could cause serious injury.” For winter, Tesway’s product page heads its tire section “All-Season Traction”, while its manual says: “This equipment is not intended to be used and stored at ambient temperatures less than 0°C (32°F) or above ambient temperatures of 40°C (104°F).” The manual also says to charge the battery only between 0°C and 40°C, not to clean the bike with high-pressure water, and to avoid parking it outside in rain or snow. Ask us or Tesway before you plan a winter on it. Our winter e-bike guide →
How is the X7 AWD different from the X5 AWD?
Tesway’s answer: “The main difference between X5 AWD and X7 AWD is the exterior design of the frame. X5 AWD is a step-thru design, while X7 AWD is a step-over design. Other functions are the same.” Tesway’s size charts give the step-through X5 a 58 cm “Standing height” and the X7 62 cm. If you would rather step through the frame, see the Tesway X5 AWD.
How heavy is it, and will it fit me?
Tesway lists 54 kg (119 lb) with the battery, which weighs 13.5 kg (29.8 lb) on its own, and a 186 cm length. Its size chart recommends riders 160–196 cm (5′3″–6′5″), with the saddle 85–102 cm above the ground, a 62 cm “Standing height”, a 46 cm reach and a 130 cm wheelbase. Tesway’s manual says to take care moving a heavy e-bike so it does not tip over; lifting it is a two-person job, and moving it by vehicle takes a pickup, a van or a hitch rack rated for its weight.
Can it carry a passenger?
Tesway gives two answers. Its product page says the fork and rear shocks keep the ride smooth “whether riding solo or with a passenger”, and Tesway sells a passenger seat for the rear shelf separately (so do we: Tesway passenger seat), but its owner’s manual says the bike is “designed for regular country road use for a single person”. Ask us or Tesway before you carry anyone. Rider, passenger and cargo together must stay within the 181 kg (400 lb) maximum payload, passenger rules differ by province and by where you ride, and everyone aboard should wear a helmet.
What certifications does it have?
Tesway states that “the entire e-bike system is UL 2849 certified by TÜV, while the battery pack is UL 2271 certified”. That is Tesway’s claim on its own product pages. Tesway also gives the headlight an IPX6 waterproof design; its manual says not to clean the bike with high-pressure water, because water can reach the motor and wiring.
When will it arrive, and do you ship to me?
Free shipping to all 10 provinces, and the bike ships from Canada (Tesway’s FAQ names its warehouses in Vancouver and Toronto). We process your order within 1–3 business days; Tesway’s shipping policy gives 3–7 business days for in-stock bikes after that (5–7 in its FAQ). Tracking comes by email, and Tesway’s carriers ask for a signature at delivery. No delivery to Yukon, the Northwest Territories, Nunavut or P.O. boxes; if you live in a remote community, call us before you order. Shipping policy →
What warranty does it come with?
Tesway’s 2-year limited warranty, backed by Tesway in full. Tesway’s Canadian warranty policy covers manufacturing defects in material or workmanship for two years from the day you receive the bike, on the battery, frame, fork, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware. It excludes normal wear and consumables (tires, tubes, brake pads, cables and housing, grips, chain and spokes) and damage from accidents, misuse, neglect, commercial use, modification, improper assembly, water, extreme or stunt riding and not following the owner’s manual, among others. Shipping damage has to be reported within 14 days of delivery, with dated photos. We file and follow the claim for you. Tesway words its warranty three other ways, so here is where each one points: its site banner says “covering motor, battery, and controller”, a summary tile on its site says “one year after purchase date”, and the warranty table in its owner’s manuals is written for US purchases (the manual says purchases in Canada follow their own terms). The terms above are Tesway’s Canadian warranty policy. Your first month of Zeus Care is included: assembly walkthroughs, remote diagnostics, maintenance help and claim handling, by phone, email or video. Zeus Care plans continue it for 1, 2, 3 or 5 years ($119, $229, $339 or $599). Zeus Care is our service, not added coverage. 15-day returns from delivery on unused, unopened bikes in their original packaging (15% restocking fee; you pay return shipping). A bike that arrives defective, used under 10 km, is a dead-on-arrival case: tell us within 14 days and we help arrange a refund or a warranty repair. Warranty & Zeus Care →
What comes free with it right now?
Tesway’s current offer on the X7 AWD, which we include with every X7 AWD order while Tesway runs it: its 6-piece accessory kit (water bottle holder, phone mount, rear bag, bike lock, brake pads and a rearview mirror; Tesway lists the pack at $206.94) and a free 2-year extended warranty on the motor, battery and frame, backed by Tesway in full. Tesway calls both limited-time and has published no end date, and no terms for the extended warranty beyond the parts it names; if those matter to your decision, call us at 1-866-938-7580 before you order. The kit can arrive in a separate package. The standard box has the bike, user manual, charger, 2 keys, toolkit box and pedals.
Is it a good bike for delivery work?
Reviews on Tesway’s X7 AWD page include a delivery test (“Uber Eats on Two Wheels: Testing the Tesway X7 AWD”), and one reviewer it quotes calls it “the perfect ebike for deliveries”. Read the warranty before you buy for that work: Tesway’s terms exclude damage from “commercial use”. Call us before you order if delivery is your plan. Best e-bikes for delivery in Canada →
How can I finance it?
Financing options appear at checkout, and our financing guide walks through them before you get there. How to finance an e-bike in Canada →
🇨🇦 Zeus eBikes Canada — Ships from Canada · Free shipping to all 10 provinces · 15-day returns on unused, unopened items (15% restocking fee, you pay return shipping) · 1-866-938-7580 · Financing at checkout.
More resources:
Dual motor e-bikes →All Tesway e-bikes →Best dual-motor e-bikes in Canada →Long-range e-bikes in Canada →E-bike wattage in Canada →How to finance an e-bike →
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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At Zeus Ebikes, we go beyond just selling ebikes. We're dedicated to offering the best customer service and support to ensure you're fully satisfied. Your happiness is our priority, and we're here to make your experience as smooth as your ride.




