Cozytrikes eBikes Canada (2026): Verified Brand Profile

Who Is Cozytrikes?

When you search for Cozytrikes Canada, you are looking for something specific: whether this brand has the corporate substance to back up its warranty, where the money goes when something breaks, and whether a Canadian buyer has any recourse if the experience goes wrong. This profile answers those questions with sourced facts, not marketing copy. (New to vetting eBike brands? Start with our guide on how to spot a legit eBike store in Canada.)

What Cozytrikes Claims

The brand publicly presents itself as a long-standing US direct-to-consumer electric-mobility seller — "Affordable Electric Vehicles | Mobility X," "serving since 2001 in the USA," selling "direct… no middle-man" to "anywhere in the continental US," with products "guaranteed" (cozytrikes.com homepage and why-choose-us page).

What Independent Research Found

Independently, the operating entity is EPIZONTECH LLC (USPTO trademark owner, address 87 Mill St, Springfield, MA). Company materials describe the physical trikes as manufactured/packaged in Asia and US-fulfilled from Wallingford, CT — i.e., an importer/reseller model rather than a manufacturer. The "since 2001" claim was not corroborated as of June 2026: the domain dates to 2010 (Scamadviser WHOIS) and the trademarks to 2017 (Justia). Consumer-complaint records indicate the same operation has run under names including Omega Stores / Mobility4Less / "Monica, LLC" out of the same Wallingford, CT industrial address. (Sources: Justia Trademarks; Scamadviser WHOIS; Revdex; Ripoff Report; ComplaintsBoard.)

Where Are Cozytrikes eBikes Made?

Not a manufacturer in the records reviewed; EPIZONTECH LLC presents as a US importer/reseller. Company materials describe the trikes as manufactured and packaged in Asia, but the specific OEM/ODM factory is not named or independently verified. UNCERTAIN: the exact factory and country within Asia were not confirmed as of June 2026.

Battery Cells

Battery cell brand not disclosed. The reviewed product page offers a selectable 48V battery in either SLA (sealed lead-acid) or lithium (lithium as a paid upgrade, +US$300); no cell manufacturer, no Wh rating, and no UL/cell certification is stated (cozytrikes.com adult trike product page). A legacy Ripoff Report alleges a buyer who paid for a lithium battery received a lead-acid battery instead — an attributed allegation, unverified, with no company response located.

Motor & Controller Serviceability

The reviewed product page describes a 48V brushless front-hub motor, 1000W standard or 1500W with a paid "PowerBooster" option; the motor brand and controller brand are not disclosed, and no torque-vs-cadence sensor detail is published. Serviceability is raised as a concern in consumer complaints: multiple complainants allege the company directs warranty claims to its website rather than phone support, and that some local bike shops declined or were unable to repair the units; a parts page exists at epizontech.com/parts. These serviceability statements are attributed allegations with no company response located. (Sources: cozytrikes.com product page; Ripoff Report; Revdex.)

Ownership, Corporate History & Canadian Presence

Corporate Entity

The brand owner of record is EPIZONTECH LLC. This is corroborated by USPTO trademark filings reproduced on Justia Trademarks: the wordmark "COZYTRIKES" (U.S. Reg. No. 5431621, Serial 87516197, filed July 5, 2017, owner EPIZONTECH LLC) and the house mark "EPIZONTECH" (Serial 87516166), both covering "motorized mobility scooters; electric bicycles and tricycles" in International Class 012, with owner address listed as 87 Mill St, Springfield, MA 01108-8700. According to consumer-complaint records (Ripoff Report; ComplaintsBoard) and the company's own related sites, Cozytrike-type products have also been sold under trade names including "Omega Stores," "Mobility4Less," "Mobilityscootrike," and — in 2014-era complaints — a related "Monica, LLC" listed at 121C N. Plains Industrial Rd., Wallingford, CT 06492. "Mobility X" appears as a marketing banner on cozytrikes.com, not as a separately verified legal entity. UNCERTAIN: the LLC's exact incorporation date and forming jurisdiction were not independently confirmed from a live state registry as of June 2026 (state-registry/OpenCorporates pages returned CAPTCHA/403).

Parent Company / Investor Ownership

No corporate parent was identified; EPIZONTECH LLC appears to be the controlling entity. Related or affiliated trade names associated with the same operation in the records reviewed include Omega Stores, Mobility4Less, Mobilityscootrike, "Mobility X" (a marketing banner), and historically "Monica, LLC." A "Poltec LLC" (Wallingford, CT) appears linked to the same operation in a public-records aggregator (clustrmaps), though this link is UNCERTAIN and not independently confirmed. (Sources: Ripoff Report 1083077; clustrmaps.)

Related Brands & OEM Connections

The following brands, parent entities, or OEM manufacturing relationships were found in verified sources:

• Mobility X (cozytrikes.com marketing banner)
• Omega Stores (omegastores.com)
• Mobility4Less (mobility4less.com)
• Mobilityscootrike (mobilityscootrike.com)
• Epizontech (epizontech.com)
• Monica, LLC (legacy, Wallingford CT — per 2014-era complaint records)

Canadian Registration & Tax Compliance

No Canadian legal entity, Canadian importer, or registered Canadian representative was found as of June 2026. The brand's own "Why Choose Us" page states it serves "anywhere in the continental US," and the reviewed product page states items ship "7-10 days or less from the USA"; no Canada shipping option is advertised on the pages reviewed. No GST/HST number was found disclosed on any public page reviewed as of June 2026. Orders ship from the USA. On these facts, a Canadian buyer would be importing from a US seller with no disclosed Canadian tax registration, and would likely self-assume duties/GST/HST and cross-border warranty-return logistics. (Sources: cozytrikes.com/why-choose-us; cozytrikes.com adult electric trike product page.)

Models Available in Canada

Pricing above sourced from Canadian brand website and major Canadian retailers as of 2026-06-10. Prices change frequently.

The Warranty — What They Promise vs What You Get

What Cozytrikes States

The reviewed product page states a "one-year warranty," with an extended warranty offered as a paid add-on (+$75.00 for an extra year of protection) (cozytrikes.com adult electric trike product page). The "Why Choose Us" page states "all of our products are guaranteed." No detailed written warranty terms (parts vs. labour, return-shipping responsibility, or RMA process) were published on the pages reviewed as of June 2026.

Warranty Reality

Independent consumer complaints describe warranty and return friction; these are unproven allegations attributed to their named sources, and no company response or rebuttal to the specific posts below was located. On ComplaintsBoard (complaint c718993, posted July 12, 2014 by a Los Angeles buyer regarding a ~US$1,945 Cozy Trike sold via the related "Monica, LLC"/Omega Stores operation), the buyer alleges the unit failed mid-ride, that an asserted "Viatek" warranty proved invalid, and that a full refund was refused; the post carries 16 follow-on comments alleging similar assembly defects and unresponsive service. On Revdex (epizontech-llc/507644), reviewers allege difficulty reaching the company by phone (calls going to voicemail without callback), inconsistent email responses, batteries that would not charge, and disputed or after-the-fact charges; that listing also states complaints were escalated to the FTC and the Massachusetts Attorney General. Ripoff Report entries associated with Omega Stores / Monica LLC and with Epizontech (reports 1083077, 1026212, 997477, 1281227) allege defective trikes that independent bike mechanics are said to have deemed unsafe, requests that customers return parts at their own expense before any replacement, and — in at least one report — that a buyer who paid extra for a lithium battery received a lead-acid battery instead. All of the foregoing are unproven consumer allegations attributed to their named sources; no company rebuttal to these specific posts was located, and the company has not publicly responded to them as far as the reviewed records show.

Review Authenticity

No FTC action and no court finding of paid or fake reviews against Epizontech / Cozytrikes was found as of June 2026. The company hosts its own on-site "reviews" pages (cozytrikes.com/customer-reviews and a legacy cozytrike.com reviews page) which are self-published and not independently verifiable. Independent third-party sentiment on consumer-complaint platforms (Ripoff Report, ComplaintsBoard, Revdex) is predominantly negative. No independent evidence of incentivized or fabricated reviews was located, and no company statement on the topic was found. This is "no manipulation finding found as of June 2026," not an exoneration.

Safety Record & Recalls

No CPSC recall, no Health Canada recall, and no Transport Canada recall specific to Cozytrikes / Epizontech / Mobility X products was found in those databases as of June 2026 (the Health Canada recalls database returned zero results for "Cozytrikes"). For context only — not a Cozytrikes action — CPSC's 2026 activity in the adjacent category includes a Pedego Fat Tire Trike recall for fall/laceration hazard; that recall does not involve Cozytrikes. Separately, independent consumer complaints allege the Cozytrike adult trike is unstable/tippy and was deemed "unsafe" by bike mechanics (Ripoff Report; ComplaintsBoard c718993), but these are unverified consumer allegations, not a regulator finding, and the company has not publicly responded to them. No documented battery-fire incident specific to this brand was found as of June 2026.

Source: CPSC recall database, Health Canada recall database, Transport Canada recall database, all searched June 2026. Absence of a listed recall is not a guarantee of safety — it means no government action was found at time of research.

Before you buy any eBike in Canada, confirm it is road-legal where you ride: see our breakdown of Canadian eBike laws by province — power-assisted bicycle rules are set provincially, not federally, and most provinces cap 500W rated power and 32 km/h motor-assisted speed.

Verified Green Flags & Red Flags

Every flag below is sourced from primary records — corporate filings, CPSC/Health Canada databases, trademark filings, investigative journalism, and verified consumer complaint repositories. No flag is added from opinion alone.

Green Flags (5 found)

• Brand identity is verifiable through primary records: USPTO trademarks COZYTRIKES (Reg. 5431621) and EPIZONTECH (Serial 87516166) are held by EPIZONTECH LLC for electric trikes/bikes/scooters (Justia Trademarks).
• Long-lived web presence: the cozytrikes.com domain was registered 2010-04-20 and has been continuously active for roughly 16 years (Scamadviser WHOIS data).
• Retail-channel presence beyond its own site: a Cozytrike product is listed on Walmart.com and the brand has a Newegg.com store — giving buyers third-party payment-dispute protection if they purchase through those marketplaces (Walmart.com; Newegg.com).
• A one-year warranty plus an optional paid extended warranty is published on the reviewed product page (cozytrikes.com).
• Free freight/LTL delivery to the door within the continental US is advertised, with no separate shipping charge (cozytrikes.com product page).

Red Flags (8 found)

• Founding-date inconsistency: the site and Epizontech materials state 'serving since 2001,' but the cozytrikes.com domain was not registered until April 20, 2010 (Scamadviser WHOIS) and the COZYTRIKES/EPIZONTECH USPTO trademarks were filed only on July 5, 2017 — the '2001' claim was not independently corroborated as of June 2026.
• No Canadian presence: the brand advertises service to the 'continental US' only, with no advertised Canada shipping, no Canadian entity, and no public GST/HST number found as of June 2026 — Canadian buyers would self-import with cross-border warranty risk (cozytrikes.com/why-choose-us).
• Manufacturing origin not disclosed at the factory level: company materials indicate the trike's manufacturer/packager is based in Asia while US shipping is from Wallingford, CT, but no specific OEM/factory is named (Epizontech/Cozytrikes materials; Revdex).
• Component opacity: the reviewed product page lists a 48V / 1000W (1500W optional) brushless front-hub motor and an SLA-or-lithium battery option, but discloses no battery cell brand, no motor brand, and no controller brand (cozytrikes.com adult trike product page).
• Multiple overlapping trade names tied to the same operation (Cozytrikes, Mobility X, Omega Stores, Mobility4Less, Mobilityscootrike, and historically 'Monica, LLC') can make it harder for a buyer to identify the contracting legal entity (Ripoff Report 1083077; ComplaintsBoard c718993).
• A documented pattern of post-sale service complaints alleges unanswered phones, refused refunds, customer-pays-return-shipping, and disputed charges (Revdex epizontech-llc/507644; Ripoff Report 1083077, 1026212, 997477, 1281227; ComplaintsBoard c718993) — these are unproven consumer allegations attributed to their named sources, and the company has not publicly responded to them.
• Independent reviewers, and at least one bike mechanic referenced in a complaint, allege the adult trike is tippy/unstable and hard to repair locally (Ripoff Report; ComplaintsBoard c718993) — allegation only, no regulator finding, and no company response located.
• Some legacy complaints allege payment was solicited by cheque or wire rather than card, which would reduce a buyer's chargeback protection (Ripoff Report 1026212) — a historical allegation attributed to its source, not independently confirmed, with no company response located.