Wired Freedom eBikes Canada (2026): Brand Profile
WIRED Ebikes is an Illinois company that builds something most e-bike brands won't touch: moto-style fat-tire machines with 60V and 72V systems, BMX-style handlebars, and motors that peak between 3200W and 8000W. The Wired Freedom — the US$1,999 entry model — is the one Canadians search for most, so it's the one this profile centres on.
Zeus does not sell Wired Freedom and has no stake in whether you buy one. This page exists for a single reason: before you spend $2,000-plus and pay to import a 115-lb machine across the border, you should know exactly what you're getting, what the warranty actually covers, what the recall registries say, and the one fact the marketing won't lead with — whether a 3200W bike is even legal to ride on a Canadian road.
Every fact below traces to a named primary source: WIRED Ebikes' own pages, the Health Canada and US CPSC recall registries, and the company's Better Business Bureau file. Where something can't be verified, we say so. Where it's our opinion, we label it.
We built this profile only from primary sources: WIRED Ebikes' own About, Contact, Warranty, Returns, and product pages (read directly, June 2026); the Health Canada Recalls and Safety Alerts database and the US Consumer Product Safety Commission database, each searched by brand name; and the company's Better Business Bureau file for rating, accreditation status, and complaint count. (The BBB is a private US non-profit; its rating and complaint data are not government-regulated findings.) We re-verified the safety-critical claims — recall status and warranty terms — from scratch against the registries and the company's own warranty page rather than relying on second-hand summaries. Performance numbers are reported as the manufacturer's claims, not as our independent measurements. We hold every brand profile to the same standard whether or not Zeus competes with the brand. If you represent WIRED Ebikes and believe any fact here is out of date or incorrect, email milad@zeusebikes.ca and we will review and correct it promptly.
The Wired Freedom is not a compliant e-bike under any Canadian province's rules: its 1500W-nominal motor peaks at 3200W and reaches 35+ mph — above the 500W / 32 km/h power-assisted-bicycle limit every province uses. WIRED Ebikes (Mundelein, Illinois; CEO Steven Goldman) sells it from about US$1,999 to US$3,699 for the seven-model lineup (as of June 2026; verify on wiredebikes.com before purchasing). Warranty is one year, non-transferable, you pay return shipping. No recall found in Health Canada or CPSC as of June 2026. Before buying an over-powered import, read our Canadian e-bike laws guide and the e-bike buying guide.
What This Profile Covers
Who makes the Wired Freedom?
The Wired Freedom is built by WIRED Ebikes, a privately held US company. On its own About page the founder and CEO, Steven Goldman, describes starting the brand after modifying his children's electric toys and then setting out to build a high-powered, low-cost e-bike. The company's contact page lists a Mundelein, Illinois address (1150 Allanson Road); its Better Business Bureau file lists a Wood Dale, Illinois address and records the business as started on 10 August 2022. We report both addresses because the public record shows both; the company's own current pages use Mundelein.
WIRED is a US-market operation — its site emphasizes "live U.S. based customer support" and Illinois operations. It does not publish where its bikes are manufactured or assembled, and no parent company or outside ownership is disclosed on its pages. As of June 2026 the company is actively trading, and we found no public record of a sale, receivership, or financial distress. For a Canadian buyer, the practical takeaway is simple: this is a US direct-to-consumer brand with no Canadian operation, which shapes everything downstream — shipping, duties, warranty logistics, and the legal question below. If you're comparing cross-border vs. Canadian-stocked brands, our guide to spotting a legit Canadian e-bike store explains what that difference costs in practice.
WIRED Ebikes is a US company (Illinois), founder-led by Steven Goldman, actively operating as of June 2026, with no disclosed Canadian presence and no published manufacturing location. If you buy one in Canada, you are buying an import.
Is the Wired Freedom street-legal in Canada?
No — not as a standard e-bike. Canada's e-bike rules are set province by province (the federal power-assisted-bicycle definition was repealed February 4, 2021), and every province converges on a 500W-nominal motor that stops assisting at 32 km/h. WIRED states the Freedom is 1500W nominal, peaking at 3200W and reaching 35+ mph — above that ceiling in every metric. The bike ships in a 20 mph default (the company uses the US "Class 2" label for this mode — this is a manufacturer speed-limit setting, not a Canadian regulatory classification). Every published number puts it above the 500W / 32 km/h ceiling every province uses.
WIRED itself does not market these as ordinary e-bikes. On the Freedom product page the company calls them "Power Performance Bikes" and states plainly that they are "prohibited on public roads in many states." That candour is to the company's credit — but it underlines the point for Canadian riders: a machine that exceeds the power-assisted-bicycle limits is not automatically a legal e-bike here. Depending on the province, an over-limit machine may be treated as a motor vehicle, a moped, or a limited-speed motorcycle — which can mean licensing, registration, insurance, and restrictions on where (and whether) it can be ridden on public roads at all. Provincial rules differ, and some provinces have tighter local power or trail limits on top of that shared 500W definition.
We are not telling you that you can never own one. We are telling you not to assume it is road-legal. Before buying, confirm how your province classifies a motor over 500W nominal and over 32 km/h — start with our Canadian e-bike laws guide. If your goal is a fast, fat-tire ride you can actually license and insure where required, that is a different purchase than a compliant e-bike, and you should go in knowing which one you're making.
At 1500W nominal / 3200W peak and 35+ mph, the Wired Freedom is over every province's power-assisted-bicycle limit (500W nominal / 32 km/h). The company itself says these models are "prohibited on public roads in many states." Verify your provincial classification (and any licence/insurance requirement) before riding on any public road. Never ride a non-compliant machine where it isn't permitted.
Want a fat-tire e-bike you can legally ride in Canada?
The Wired Freedom is over every province's PAB limit. If road-legal fat-tire riding is your goal, our guide covers every 500W-class option available from Canadian sellers — with warranty support inside Canada.
See Fat-Tire eBikes for Canada → Check Your Provincial Laws →The warranty reality
Duration: 1 year from delivery. Non-transferable. You pay return shipping to the US.
WIRED's warranty page states the bike and its covered components are warranted "to be free from defects in material and workmanship for one (1) year from the date of delivery." The battery carries a separate one-year pro-rated warranty: if it is found defective or its capacity "falls below 50% of its rated value within the warranty period," it is repaired free of charge. Two details matter for a Canadian buyer. First, the warranty "only applies to the original buyer" and is not transferable — which is exactly the friction the BBB complaint file shows a used-bike purchaser running into. Second, on warranty returns "the shipping cost for return is the responsibility of the customer" — and shipping a 115-lb bike or a high-capacity battery back to Illinois from Canada is not a trivial cost.
The exclusions are standard but worth reading: rear racks are explicitly excluded; wear items (tires, tubes, brake pads, cables, chains, spokes) are not covered; and water damage, corrosion, misuse, alterations without written consent, third-party chargers, and unauthorized repairs all void coverage. Batteries are also "non-returnable" under the return policy because of lithium shipping restrictions, so a change-of-mind battery return is off the table from the start.
None of this is unusual for a US direct-to-consumer brand — but "one year, original-owner-only, you pay return freight" reads very differently when the warranty depot is in another country. Compare that against the warranty terms of a brand that ships and services inside Canada, which we walk through in our guide to spotting a legitimate e-bike store in Canada.
One year on the bike, one year pro-rated on the battery (50%-capacity threshold), original owner only, non-transferable, and you pay return shipping to the US. Read the exclusions before you buy — rear racks and all wear items are out.
Safety and recall record
No recall, advisory, or safety alert has been issued for WIRED Ebikes or the Wired Freedom in either the Health Canada Recalls and Safety Alerts database or the US CPSC database as of June 2026. We searched both registries by brand name; both do list e-bike actions against other unrelated companies in the same period, so this reflects a real search of the records, not an empty database.
A clean recall record is a genuine positive, and we report it as one. We also report it precisely: it means no public safety action has been issued to date. It is not a guarantee of future safety, and it is not the same as independent crash or fire testing of this specific model. On the certification front, WIRED states that its 2024 Freedom and Cruiser were certified to UL 2849 by SGS, a testing laboratory recognized by the US OSHA as a Nationally Recognized Testing Laboratory. We report that as the manufacturer's stated certification. Read it for what UL 2849 actually covers — the electrical drive, battery, and charger system working together — which speaks to fire and electrical safety, not to crash-worthiness or to whether the bike is legal to ride on a road. If battery safety is your deciding factor, our Canadian e-bike battery safety guide explains what certifications mean and what they don't.
No recall found for WIRED Ebikes or the Wired Freedom in Health Canada or CPSC as of June 2026. The company states its 2024 Freedom and Cruiser are UL 2849-certified by SGS (an OSHA-recognized lab) — a fire/electrical-system certification, not a crash or road-legality certification.
The lineup and pricing
WIRED currently lists seven models, all moto-style fat-tire builds with dual batteries and full suspension, priced from about US$1,999 to US$3,699 (as of June 2026) before duties, taxes, and cross-border shipping. Prices may change — verify on wiredebikes.com before purchasing. The Wired Freedom ($1,999) and Cruiser ($2,199) run the 60V / 3200W-peak platform; the Warrior, Scout, and Raven 20" ($2,799) step up to 72V / 5000W peak; and the Predator and Viper 20" ($3,699) top the range at 72V / 8000W peak. The Freedom's headline specs, as published: a 60V 1500W Hentach geared hub motor peaking at 3200W, dual Samsung-cell batteries totalling about 2100Wh, a claimed range "up to ~90 miles" in the lowest assist, 26" × 4.0" Kenda fat tires, 4-piston hydraulic brakes with 203mm rotors, and a 115-lb weight with both batteries installed. At 115 lbs and 35+ mph, those 4-piston calipers and 203mm rotors are not a luxury — they are the hardware minimum to stop this machine reliably; a 2-piston / 160mm setup common on lighter bikes would be undersized here. Those are the manufacturer's figures, not our measured results.
For Canadian context, the through-line across the entire lineup is the same: there is no model in this range that meets the 500W-nominal limit every Canadian province uses for a power-assisted bicycle. Every WIRED bike is over-powered for that definition. If what draws you to the Freedom is the fat-tire format rather than the raw wattage, there are 500W-class fat-tire bikes that ride legally on Canadian roads and paths — we cover the category in our fat-tire e-bike guide for Canada. And if you're cross-shopping because your previous brand left the market, our Rad Power alternatives guide walks through Canadian-available options.
Seven moto-style models, roughly US$1,999–$3,699 before import costs, spanning 3200W to 8000W peak. None of them is a compliant 500W power-assisted bicycle. Match the format you want to a legal platform before you commit.
Reputation: BBB and the complaint signal
WIRED Ebikes holds a B- rating with the Better Business Bureau (a private US non-profit; its ratings are not a government or regulatory determination) and is not BBB accredited. Its BBB file shows 9 complaints filed against the business, with one recorded as unresolved in the BBB file as of June 2026. That is a small sample — too small to treat as a representative satisfaction score either way. For context, a B- from the BBB reflects factors including complaint volume relative to business size, response rate, and time in business — WIRED has been operating since August 2022, so this is roughly a 3-year record. The themes in those complaints are worth knowing because they cluster around the exact friction points a cross-border buyer feels most: bikes arriving with transit damage (bent components, cracked rear racks), frame and battery-holder cracks raised under the one-year warranty, and disputes over refunds and customer-service responsiveness.
What we are saying is narrower and verifiable: this is a US company, with a US warranty depot, a non-transferable warranty, customer-paid return freight, and complaint themes visible in the BBB file that include shipping damage, warranty handling, and refund disputes — a small sample, but the themes land hardest on cross-border buyers. For a Canadian buyer importing a heavy machine, those four facts compound. Weigh them honestly against the appeal of the spec sheet. If buying from a seller that ships, services, and stands behind the bike inside Canada matters to you, our guide to choosing a legit Canadian e-bike store lays out what to look for.
B- BBB rating, not accredited, 9 complaints filed — small sample, but the recurring themes (transit damage, warranty disputes, refund friction) hit cross-border buyers hardest. Not a disqualifier on its own; a signal to weigh carefully against the import logistics.
The Honest Ledger: Green Flags vs Red Flags
No brand is all one colour -- here is the picture the sourced facts above actually support.
Green Flags
- Clean recall record: no recall or safety alert found in Health Canada or CPSC for WIRED Ebikes or the Wired Freedom as of June 2026 (both registries searched by name).
- Manufacturer states the 2024 Freedom and Cruiser are UL 2849-certified by SGS, an OSHA-recognized testing laboratory — a recognized fire/electrical-system standard.
- Transparent about legality: the company itself labels these "Power Performance Bikes" and states they are "prohibited on public roads in many states" rather than implying they're ordinary e-bikes.
- Powerful, well-equipped hardware on paper: dual Samsung-cell batteries (~2100Wh on the Freedom — roughly three times the battery capacity of most 500W Canadian-market fat-tire e-bikes, which run 500–750Wh), 4-piston hydraulic brakes with 203mm rotors, full suspension (manufacturer specs).
- Founder-led US company actively operating in June 2026, with live US-based customer support and no public record of insolvency or distress.
Red Flags
- Not a compliant Canadian e-bike: every model exceeds the 500W-nominal / 32 km/h limit Canadian provinces use for a power-assisted bicycle, so it is not a compliant e-bike and may require licensing/insurance or be barred from public roads depending on the province.
- Warranty is one year, original-owner-only, and not transferable — a documented friction point for at least one used-bike buyer in the BBB file.
- Customer pays return shipping on warranty claims, and batteries are non-returnable — costly and impractical from Canada to a US depot.
- No Canadian operation, no published manufacturing location, and import duties/taxes/shipping land on top of the US price.
- BBB rating of B- and not accredited, with complaint themes (transit damage, frame/battery-holder cracks, refund disputes) that hit cross-border buyers hardest — small sample, but pointed.
Clean recall record and UL 2849 certification are genuine positives. Non-compliant power class and US-only warranty logistics are the Canadian buyer's real friction — compounded by import shipping, duties, and customer-paid return freight to Illinois. These are not abstract risks; they are the recurring themes in the BBB complaint file.
In our view, WIRED Ebikes is a sufficiently transparent seller on the power-class question — the company itself calls these "Power Performance Bikes" barred from many public roads. The problem is not disclosure — it is that the spec sheet and the law do not line up for any Canadian province.
We give the company credit for a clean recall record, an SGS UL 2849 certification on its 2024 models, and for plainly calling its bikes "Power Performance Bikes" that are "prohibited on public roads in many states" — it is not pretending these are 500W commuters. But that same honesty is the warning label: the Wired Freedom, at 1500W nominal and 35+ mph, is over every Canadian province's power-assisted-bicycle limit, and no model in the lineup meets it. Layer on a non-transferable one-year warranty, customer-paid return freight to Illinois, and import costs, and the Canadian value case gets thin fast. We consider the Wired Freedom a defensible choice only for a buyer who genuinely wants an off-road/private-property machine, understands it likely isn't road-legal where they live, and accepts the cross-border warranty reality going in. For anyone who wants a fat-tire e-bike they can legally and insurably ride on Canadian roads and paths, this isn't the category to shop.
If you represent WIRED Ebikes and believe any fact here is out of date or incorrect, email milad@zeusebikes.ca — we review and correct promptly.
Frequently Asked Questions
Is the Wired Freedom legal to ride on the road in Canada?
Not as a standard e-bike. Canada no longer has a federal e-bike definition (the federal power-assisted-bicycle definition was repealed effective February 4, 2021); e-bike rules are set province by province, and they converge on a motor rated 500W nominal or less that stops assisting at 32 km/h. WIRED states the Freedom is 1500W nominal, peaks at 3200W, and reaches 35+ mph unrestricted — all above that shared limit. The company itself calls its bikes "Power Performance Bikes" that are "prohibited on public roads in many states." Depending on your province, an over-limit machine may need licensing, registration, or insurance, or may not be road-legal at all. Confirm your provincial rules before riding — see our Canadian e-bike laws guide.
Who makes Wired Freedom e-bikes and where are they based?
WIRED Ebikes, a privately held US company founded and led by CEO Steven Goldman. Its contact page lists a Mundelein, Illinois address; its BBB file lists a Wood Dale, Illinois address and records the business as started in August 2022. The company does not publish where its bikes are manufactured, and no parent company is disclosed. There is no Canadian operation.
What does the Wired Freedom warranty actually cover?
Per WIRED's warranty page: one (1) year from delivery on the bike and covered components, and a one-year pro-rated battery warranty (repaired free if defective or if capacity falls below 50% of its rated value within the period). The warranty applies only to the original buyer and is not transferable, and the customer pays return shipping on warranty claims. Rear racks, wear items (tires, tubes, brake pads, cables, chains, spokes), water/corrosion damage, misuse, and unauthorized repairs are excluded.
Has the Wired Freedom been recalled?
No. As of June 2026, a search of both the Health Canada Recalls and Safety Alerts database and the US CPSC database returned no recall, advisory, or safety alert for WIRED Ebikes or the Wired Freedom. Both registries do list actions against other, unrelated e-bike brands in the same period, so this reflects a real search of the records. A clean record to date is not a guarantee of future safety.
How much does the Wired Freedom cost in Canada?
WIRED lists the Freedom at US$1,999 (as of June 2026), with the rest of its seven-model lineup running to about US$3,699. Those are US prices before cross-border shipping, duties, and taxes, which a Canadian buyer pays on top because there is no Canadian distribution. Prices may change — verify on wiredebikes.com before purchasing. Budget for the import cost, not just the sticker price, and remember that warranty returns ship back to the US at your expense.
Is the Wired Freedom a good buy for a Canadian rider?
In our view, only for a narrow buyer: someone who wants an off-road or private-property machine, understands it is not a compliant road-legal e-bike in Canada, and accepts a non-transferable US warranty with customer-paid return freight. If you want a fat-tire e-bike you can legally ride on Canadian roads and paths, a 500W-class bike is the right category — see our fat-tire e-bike guide and our guide to choosing a legit Canadian e-bike store.
The Bottom Line
The Wired Freedom is a powerful, transparently-marketed US machine — and at 1500W nominal / 3200W peak, it is over every Canadian province's power-assisted-bicycle limit. There is no recall against it in Health Canada or CPSC as of June 2026, and its 2024 models carry an SGS UL 2849 certification, but the warranty is one year, non-transferable, and ships back to Illinois at your cost. Before you import an over-powered bike, get clear on the law in our Canadian e-bike laws guide, weigh the real ownership math in our e-bike buying guide, and if road-legal fat-tire is what you actually want, start with our fat-tire e-bike guide for Canada.
If you represent WIRED Ebikes and believe any fact here is out of date or incorrect, email milad@zeusebikes.ca — we review and correct promptly.
Looking for a fat-tire eBike that's legal on Canadian roads?
The 500W-class fat-tire category is large, competitively priced, and fully road-legal in every Canadian province. Our guide ranks the best options available from Canadian sellers with in-Canada warranty support.
Explore Road-Legal Fat-Tire eBikes → How to Choose a Legit Canadian Seller →Related Zeus Guides
Know the law first
If fat-tire is the goal
Switching brands
This Wired Freedom (WIRED Ebikes) profile is part of the Canadian eBike Brands & Shops directory -- verified brand profiles and city-by-city shop listings, launching soon.
Researched and written by the Zeus eBikes Canada editorial team as part of an independent directory of eBike brands sold in Canada. Zeus eBikes does not sell Wired Freedom (WIRED Ebikes) products and has no commercial relationship with the brand; research and sourcing follow the same neutral standards applied to every brand in this directory. Last verified: June 22, 2026.
Sources: WIRED Ebikes About page (wiredebikes.com/pages/about-us), Contact page (wiredebikes.com/pages/contact-us), Warranty page (wiredebikes.com/pages/warranty), Returns and Cancellations page (wiredebikes.com/pages/returns-and-cancelations), Wired Freedom product page (wiredebikes.com/products/wired-freedom), and the Wired Ebikes collection (wiredebikes.com/collections/wired-ebikes), all read June 2026; the Health Canada Recalls and Safety Alerts database (recalls-rappels.canada.ca) and the US Consumer Product Safety Commission database (cpsc.gov), each searched by brand name June 2026; and the WIRED Ebikes Better Business Bureau profile (bbb.org) for rating, accreditation status, and complaint count. Performance figures are reported as the manufacturer's published claims. If you represent WIRED Ebikes and believe any fact here is incorrect or out of date, email milad@zeusebikes.ca for review and correction.
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