Super73 eBikes in Canada: The Verified Brand Profile (2026)

Super73 is one of the most recognisable names in the moto-style e-bike world — banana-seat silhouettes, motorcycle-tank batteries, a huge social following, and celebrity builds. If you are researching one in Canada, the question underneath your search is usually sharper than "is it cool": you want to know whether you can legally ride it here, whether the company will stand behind it, and whether the safety record is clean. This profile answers all three with named primary sources.

The single most important fact for a Canadian buyer is not the styling — it is the power. Several Super73 models can be unlocked to run well past Canada's 500W-nominal / 32 km/h power-assisted-bicycle limit, which changes where you are allowed to ride and whether you need a licence and insurance. This is a neutral, independent profile: Zeus eBikes does not sell Super73 and has no stake in how you read it. Every claim below traces to a specific source, and where the public record is silent, we say so rather than guess.

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Who Is Super73 and Where Are the Bikes Made?

Super73 is an American lifestyle and e-bike brand founded in 2016 and headquartered in Irvine, California, with a European base in Amsterdam. It began as a Kickstarter campaign that raised more than US$441,000, and built its identity around motorcycle-styled electric bikes — low banana seats, fat tyres and a tank-shaped battery — rather than conventional commuter geometry. Co-founders include Michael Cannavo, Aaron Wong and John Kim; Travis Erwin has served as CEO since October 2025, following Cannavo and Wong as interim co-CEOs (super73.com/pages/about).

Unlike several brands in this directory, Super73 is still operating. It raised a US$20-million Series B led by Volition Capital in 2021, reported a further (Series C) funding round in October 2025, and has continued launching products — including the lower-cost MZFT in November 2025. Public company profiles list roughly 63 employees as of April 2026. We found no bankruptcy, receivership or insolvency filing for Super73 in public records as of June 2026. There is one safety recall on record — a U.S. CPSC brake-caliper pin notice from February 2025, detailed in the safety section below — but no Health Canada Super73 recall and no battery-fire recall as of the same date. In plain terms: there is a company behind the brand to honour a warranty and supply parts, which is not something you can take for granted in this market.

Like every brand sold here, Super73 designs in North America and manufactures overseas; the company does not publish a single named factory city, so we do not assert one. That is an absence in the public record, not a mark against the brand. What matters more for a Canadian buyer is not the factory — it is the law, which is where this profile turns next.

Is a Super73 Street-Legal in Canada?

It depends entirely on the model and the mode — and on several Super73 bikes, the answer in their most powerful setting is no, not as a bicycle. Canada's federal framework historically defined a power-assisted bicycle as having a motor of 500 watts nominal or less, ceasing assistance at 32 km/h, and equipped with functional pedals; the provinces now set the operating rules, and most mirror those limits. A bike that exceeds them is generally treated as a motor vehicle — which can mean licence, registration and insurance, and exclusion from bike lanes and multi-use paths.

Here is the issue. Super73's R, RX and S2 use a hub motor that the company and independent reviewers describe at up to 2,000 watts peak, with an app-unlockable off-road or "Unlimited" mode. Electric Bike Review measured the RX at a top speed of 32 mph (51 km/h) with "1,200 to 2,000 watts of power at full throttle" in unlimited mode, and stated plainly that the RX's "speed and power capabilities … are unsafe for multi-use trails and bike lanes," advising riders to use the Class 1 or 2 settings there. Those numbers sit above Canada's 500W-nominal / 32 km/h e-bike line. By contrast, the entry S1 is a 500W-nominal / ~1,000W-peak bike, and the Z Adventure uses a 750W-peak motor — closer to, but still requiring you to check, provincial limits.

This is not a hypothetical concern. In December 2024, a California consumer filed a proposed class-action lawsuit (Whitman v. Super73, Marin County Superior Court) alleging Super73 misrepresented bikes as Class 2 e-bikes when, in off-road mode, they could exceed legal limits and function as motor vehicles. Those are allegations; as of June 2026 they are unproven and there is no judgment on the public record. We raise it because it is the clearest public illustration of the exact question a Canadian buyer must settle before riding. Read our guide to Canadian e-bike laws first, and never ride a bike in a setting that is illegal where you are.

The Warranty Reality

Super73 publishes a clear warranty, and the practical headline is that the frame and components are covered for 24 months while the battery is covered on a capacity basis. Per the company's own warranty documents, Super73 warrants the frame and components for 24 months from delivery to the original owner against manufacturing defects — long enough to see whether a motor controller, wiring loom, or structural weld fails under real-world stress, which is where most manufacturing defects surface. The battery pack is warranted to hold 70% or higher capacity for at least 500 charge cycles or two years, whichever comes first. A 70% retained capacity is the industry floor below which range loss becomes noticeable on longer rides — it means the battery is warranted to retain most of its original range through roughly two years of daily commuting.

The exclusions are standard for the category but worth knowing before you ride hard. The warranty excludes normal wear and tear and consumable parts — Super73 lists "tires [sic], tubes, rims, spokes, brake pads, cables, chain, wheels, grips, suspension and saddle" — and voids battery coverage for damage from "power surges, use of an improper charger, water damage, improper maintenance, or such other misuse." Super73's warranty documents also cap maximum liability at the product's purchase price. None of this is unusual, but the original-owner limitation matters if you are buying used, and the battery's two-year / 500-cycle ceiling is shorter than the longer battery terms some competitors advertise.

One Canadian-specific note: Super73 sells through authorised Canadian dealers as well as direct, and warranty service in practice runs through that dealer network. If you buy from a non-authorised reseller or a private seller, confirm in writing who will actually honour the warranty before you pay — a point our legit e-bike store checklist walks through in detail.

The Safety Record: Recalls and the CPSC Brake Notice

Super73 has one recall on the public record, and it concerns brakes, not batteries. On February 20, 2025, the U.S. Consumer Product Safety Commission announced a recall of model-year 2024 Z Miami SE (model numbers 900-00288, 900-00309 and 900-00313) and Z Adventure Core (900-00308) electric bicycles — about 1,400 units — because, in the CPSC's words, the retaining pin in the disc-brake calipers can loosen and dislodge, resulting in brake failure and posing crash and injury hazards. The CPSC notice records 21 reports of loose pins or related brake failure and one minor injury. The affected bikes sold from April through September 2024 for between US$2,300 and US$2,500, and the remedy is a free repair kit plus up to US$50 toward professional installation. Super73 mirrors this on its own Product Safety Advisory page.

Two distinctions matter, and we make them carefully because they are exactly the kind of thing that gets misreported. First, this is a U.S. CPSC action; a search of Health Canada's recall database (recalls-rappels.canada.ca) for "Super73" returned no Super73 recall as of June 2026, so we do not claim a Health Canada recall exists. Second — and importantly — this recall is about a brake-caliper pin, not a battery fire. Some industry coverage in 2025 paired a Super73 product launch with a separate battery-fire story about a different brand in the same news segment; that battery-fire matter is not Super73's, and we found no battery-fire recall for Super73 in either the CPSC or Health Canada databases. We report the brake recall at full strength and decline to imply a fire issue the record does not support.

The Lineup and What You Actually Pay

Super73's range is organised by series, and the practical spread runs from a sub-C$2,200 commuter to flagship moto-style builds near C$4,800. The S-Series (S1, S2) and ZX are the everyday commuters; the Z Adventure is the popular middle option; and the R and RX are the heavier, most powerful motorcycle-styled flagships. Newer additions include the A-Series and the budget MZFT launched in late 2025. Canadian dealer pricing as of June 2026 places most models roughly in the C$2,100–C$4,800 band depending on series and battery configuration — verify current pricing directly with an authorised Canadian dealer before purchase, as prices change. At the lower end, C$2,100–$2,800 buys a 500W–750W-peak machine comparable in power to compliant Canadian e-bikes in the same price range; at the upper end, C$3,800–$4,800 is the price of the 2,000W-peak flagships — bikes you are paying a premium to ride on private land or within strict mode limits on public paths.

For a Canadian buyer, the spec that decides everything is motor power, because it drives the legality question above. Super73 states the S1 uses a 500W nominal / ~1,000W peak hub motor; the Z Adventure a 750W-peak motor; and the R, RX and S2 a 2,000W-peak motor with the unlockable off-road mode. Those are the manufacturer's and reviewers' figures, not independently re-tested by us — but they are the numbers you must hold against your provincial limit before buying. If your use case is paths and bike lanes, the higher-powered models are the wrong tool not because they are bad bikes, but because the law and the trail rules are against them at full power.

If a moto-style look is what draws you but legal path-riding matters, it is worth comparing against bikes that stay inside the e-bike power limit by design. Our fat-tyre e-bike guide and best e-bikes in Canada round-up cover comparable styling in PAB-compliant form, and our buying guide walks through matching power to where you will actually ride.

Reputation and the Customer-Service Signal

The clearest public reputation signal is mixed-to-poor on service, and we report it at the strength the source supports. Super73's Better Business Bureau profile (Irvine, CA) shows an 'F' rating, lists the company as not BBB-accredited, and records 42 complaints — with the BBB explicitly citing a failure to respond to 40 complaints as a rating factor as of June 2026. Reading the complaint texts on that profile, the recurring themes are difficulty reaching support and warranty-service resolution; the BBB itself does not publish a category breakdown.

Context matters in both directions. A BBB grade primarily reflects how a company handles disputes through the BBB's own process — an 'F' driven largely by non-response is a customer-service and engagement signal, not a regulator's finding about product safety or a measure of overall sales satisfaction. The BBB sample is also self-selected — only buyers who know the BBB exists and choose to file there are counted, which skews toward unresolved frustration rather than representative satisfaction. With tens of thousands of Super73 units in the market, 42 complaints is a small fraction; the signal is the company's response rate, not the complaint volume. Super73 also has a very large, generally enthusiastic owner and enthusiast community that the BBB sample does not capture. We are not asserting a systemic defect; we are reporting that the formal complaint-handling record is weak and that the recurring theme is reaching support and getting warranty service resolved.

The honest read: pair the warranty terms above with this service signal and plan accordingly. Buy through an authorised Canadian dealer with a physical service counter rather than direct or grey-market, so that if something goes wrong you have a local human to deal with — exactly the seller-vetting principle our legit e-bike store guide is built on.

The Honest Ledger: Green Flags vs Red Flags

Super73's sourced record splits cleanly: the company is real, the warranty is clear, and the safety record is contained — one brake recall with a free fix, no battery fires. The legal and service cautions are equally real: moto-mode power that exceeds Canadian e-bike limits, a filed California lawsuit over exactly that, and an F-rated BBB complaint-handling record.

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Frequently Asked Questions

Is a Super73 street-legal in Canada?

It depends on the model and the mode. Canada's federal framework historically defined a power-assisted bicycle as having a motor of 500 watts nominal or less, ceasing assistance at 32 km/h, with working pedals; the provinces now set the operating rules and most mirror those limits. Super73's S1 (500W nominal) and Z Adventure (750W peak) are closer to that line, but the R, RX and S2 use a 2,000W-peak motor with an app-unlockable off-road mode that Super73 and reviewers cite at roughly 28–32 mph (45–51 km/h) — above the e-bike limit. In that mode a bike can be treated as a motor vehicle requiring licence, insurance and registration, and barred from bike paths. Check your specific model and mode against your provincial rules, and never ride a bike in a setting that is illegal where you are.

Is Super73 still in business in 2026?

Yes. Super73 is an active California company, founded in 2016 and based in Irvine. It raised a US$20-million Series B led by Volition Capital in 2021, reported a further funding round in October 2025, and continues to launch products. Public company profiles list roughly 63 employees as of April 2026. We found no bankruptcy, receivership or insolvency filing for Super73 in public records as of June 2026 — meaning there is an operating company behind the brand to honour warranties and supply parts.

Is there a Super73 recall?

Yes — one, on the U.S. CPSC record. On February 20, 2025, the CPSC announced a recall of about 1,400 model-year 2024 Z Miami SE (900-00288/900-00309/900-00313) and Z Adventure Core (900-00308) e-bikes because the retaining pin in the disc-brake calipers can loosen and dislodge, causing brake failure; the notice records 21 reports and one minor injury, with a free repair kit as the remedy. A search of Health Canada's database (recalls-rappels.canada.ca) for 'Super73' returned no Super73 recall as of June 2026. This is a brake-caliper recall, not a battery-fire recall — no battery-fire recall for Super73 was found in either the CPSC or Health Canada databases.

What is the Super73 warranty?

Per Super73's own warranty documents, the frame and components are covered for 24 months from delivery to the original owner against manufacturing defects, and the battery is warranted to hold 70% or higher capacity for at least 500 charge cycles or two years, whichever comes first. Wear items (tyres, tubes, rims, spokes, brake pads, cables, chain, wheels, grips, suspension, saddle) are excluded, as is damage from power surges, an improper charger, water or misuse. Super73 caps its maximum liability at the product's purchase price. The warranty is limited to the original owner, so confirm coverage in writing if you buy used.

What is the lawsuit against Super73 about?

In December 2024, a California consumer (Hillary Whitman) filed a proposed class-action in Marin County Superior Court alleging that Super73's marketing of the bikes as Class 2 e-bikes constitutes misrepresentation and false advertising, because in an app-unlockable off-road mode delivering up to 2,000 watts peak they can exceed legal limits and function as motor vehicles. These are allegations only; as of June 2026 they are unproven and there is no judgment on the public record. We note it because it illustrates the same legality question a Canadian buyer should resolve before riding.

How much does a Super73 cost in Canada?

Canadian dealer pricing as of June 2026 places most models in roughly the C$2,100–C$4,800 range, depending on the series and battery configuration — verify current pricing directly with an authorised Canadian dealer before purchase, as prices change. The S-Series and ZX commuters and the newer budget MZFT sit at the lower end, the popular Z Adventure in the middle, and the motorcycle-styled R and RX flagships at the top. Because the higher-powered models may not be legally rideable on Canadian paths at full power, match the model's motor rating to where you actually intend to ride before paying a premium.

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The Bottom Line

Super73 earns its following honestly — it is a real, funded, still-operating California company with a clear warranty and a contained safety record (one brake recall with a free fix, no battery-fire recall, no Health Canada Super73 recall as of June 2026). The story that decides a Canadian purchase is legality: the R, RX and S2 can be unlocked past Canada's 500W-nominal / 32 km/h power-assisted-bicycle limit, which can make them motor vehicles and keep them off bike paths — the very issue at the heart of a filed (and unproven) California lawsuit. If you want a moto-style bike and will keep it legal for where you ride, buy through an authorised Canadian dealer with a service counter and go in with eyes open about the 'F' US BBB complaint record. If your riding is paths and lanes, pick a model that stays inside the e-bike power limit by design. Either way, do the homework first: confirm you are legal where you ride, vet the seller with our legit e-bike store checklist, and match the bike to your real use case with our eBike buying guide.

If you are Super73, a Canadian dealer, or an owner with information that updates any claim on this page, the right of reply is open: milad@zeusebikes.ca. Verified updates are incorporated with a note.

Related Zeus Guides

This Super73 profile is part of the Canadian eBike Brands & Shops directory — verified brand profiles and city-by-city shop listings, launching soon.

Researched and written by the Zeus eBikes Canada editorial team as part of an independent directory of eBike brands sold in Canada. Zeus eBikes does not sell Super73 products and has no commercial relationship with the brand; research and sourcing follow the same neutral standards applied to every brand in this directory. Last verified: June 22, 2026.

Sources: U.S. CPSC recall notice (cpsc.gov — Super73 Z Miami SE and Z Adventure Core, brake-caliper retaining pin, Feb 20 2025, ~1,400 units, 21 reports, one minor injury) and Super73's own Product Safety Advisory (super73.com/pages/product-recall); Health Canada recall database (recalls-rappels.canada.ca — no Super73 recall result as of June 2026); Super73 warranty page and model warranty documents (super73.com/pages/warranty — 24-month frame/components, battery 70% capacity / 500 cycles / 2 years, exclusions, liability cap); Super73 About page (super73.com/pages/about — founding 2016, Irvine HQ, co-founders); Volition Capital press release and Super73 LinkedIn company page (US$20M Series B 2021, Series C Oct 2025, ~63 employees as of April 2026 per LinkedIn — no insolvency on record); Bicycle Retailer and Anapol Weiss (Whitman v. Super73, Marin County Superior Court, filed Dec 10 2024 — allegations, no judgment as of June 2026); Electric Bike Review and Super73 compare-bikes page (motor power and top-speed figures, attributed as manufacturer/reviewer claims); Better Business Bureau Super73 profile (F rating, not accredited, 42 complaints, 40 unanswered, as of June 2026). Safety findings are reported as the exact action by the exact authority; recall absences are stated as a verified absence as of June 2026, not a guarantee; performance figures are attributed as claims, not independent fact; the lawsuit is reported as filed allegations only.